Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website: www.turnerandtownsend.com
Job DescriptionAs Business Operations Assistant, you will play a key role in maintaining efficient day-to-day operations while supporting business continuity and operational excellence. You will work closely with leadership teams, employees, external vendors, and service providers, providing practical hands-on support across a broad range of business functions.
This is an excellent opportunity for someone who enjoys variety, takes ownership, and thrives in a collaborative environment where no two days are the same.
Key Responsibilities
Business Operations
- Ensure the smooth day-to-day running of office operations.
- Coordinate suppliers, vendors, and office service providers.
- Oversee document management and circulation processes.
- Organise team meetings, prepare minutes, and track action items.
- Maintain office standards, including meeting rooms, supplies, and facilities.
- Develop and maintain office procedures and policies, including visitor management, archives, GDPR compliance, and clean desk practices.
- Manage office phone line administration where applicable.
Business Development & Marketing Support
- Support implementation of Turner & Townsend's bidding and proposal processes.
- Assist with presentation preparation and business development activities.
- Contribute to the development of local capability statements and marketing materials.
- Support attendance and coordination of industry events, conferences, and networking activities.
Travel & Supplier Coordination
- Act as a liaison with travel providers and agencies when required.
- Coordinate travel arrangements in line with company policies.
- Support employees with travel-related administration and guidance.
Executive & Event Support
- Support the Managing Director and leadership team with meetings, workshops, offsites, town halls, and team events.
- Coordinate event logistics including venues, catering, equipment, communications, and materials.
- Manage relationships with external event providers and agencies.
- Assist with event budgeting, administration, and settlement processes.
Finance & Administration Support
- Manage invoice processing workflows, approvals, and submissions.
- Monitor operational expenditure and ensure cost compliance.
- Support employee expense claims and travel reimbursements.
- Maintain accurate contract and supplier documentation.
- Coordinate client and supplier onboarding activities.
- Track office operational costs and maintain related records.
Health, Safety & Environment (HSE)
- Coordinate HSE activities in partnership with management and external providers.
- Arrange required health and safety training, inspections, and compliance activities.
- Ensure appropriate PPE and safety equipment provision.
- Maintain HSE records and documentation.
- Support environmental and sustainability monitoring, including waste management and office ESG metrics.
HR & Employee Support
- Assist with onboarding new employees.
- Help employees understand key processes, including travel, expenses, and operational policies.
- Support activities that contribute to a positive employee experience.
Qualifications
Required Experience
- Minimum 3-4 years of experience in business operations, business support, HR administration, finance operations or a similar coordination role
- Experience working with external vendors and service providers (e.g. facility management, travel agencies, accounting firms)
- Exposure to HR and finance operational processes, such as onboarding/offboarding, expense reimbursements, invoice workflows, and document handling
- Experience supporting multiple stakeholders, teams, or locations is highly desirable
- Prior regional or multi-country support experience (CEE or similar environments) is a strong advantage.
Key Competencies & Skills
- Excellent planning, prioritization, and follow‑up skills
- High attention to detail combined with a pragmatic, solution‑oriented mindset
- Hands‑on, proactive, and service‑oriented attitude
- Comfortable working with both routine administrative tasks and ad‑hoc operational matters
- Strong interpersonal and communication skills, with the ability to work effectively with employees, directors, vendors, and central teams
- High level of ownership and reliability
- Accountable and able to deal properly with confidential data
- Fluent Czech and English (spoken and written)
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Skills Required
- 3–4 years of experience in business operations, business support, HR administration, finance operations, or a similar coordination role
- Experience working with external vendors and service providers, such as facilities management, travel agencies, or accounting firms
- Experience with HR and finance operational processes, including onboarding/offboarding, expense reimbursements, invoice workflows, and document handling
- Experience supporting multiple stakeholders, teams, or locations
- Prior regional or multi-country support experience, particularly in CEE or similar environments
- Excellent planning, prioritization, and follow-up skills
- High attention to detail and a pragmatic, solution-oriented mindset
- Hands-on, proactive, service-oriented attitude
- Strong interpersonal and communication skills
- Ability to manage confidential data responsibly
- Fluent Czech and English, spoken and written
What We Do
Working in partnership makes it possible to deliver the world’s most impactful projects and programmes. Together with our clients, we turn challenge into opportunity and complexity into success across real estate, infrastructure, energy and natural resources.
