Business Operations Analyst

Posted 12 Days Ago
Be an Early Applicant
Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
A global provider of technology products, services, and solutions.
The Role
Design and deliver global corporate training, perform market and account research, create executive-ready visual reports, and act as Salesforce technical admin to optimize workflows and automations while collaborating with cross-functional teams.
Summary Generated by Built In
Position:Business Operations Analyst

Job Description:

What You will Be Doing

Job Summary:

We are seeking a versatile, tech-savvy Specialist to support our global team. This unique role bridges the gap between advanced corporate training, strategic account research, and technical Salesforce administration. If you are a proactive, cordial professional with impeccable English communication skills who loves who loves leveraging modern AI tools, data storytelling, technology, and engaging with international audience, this role is built for you.

Key Responsibilities:

Design, develop, and execute modern training programs using cutting-edge e-learning tools, virtual classrooms, and interactive methodologies tailored for diverse international users. Conduct comprehensive market and account research to identify business trends, competitor movements, and hidden opportunities. Synthesize research data into visually compelling, highly detailed frontend reports and presentations for executive stakeholders. Act as the technical touchpoint for our Salesforce CRM, managing user permissions, optimizing workflows, and ensuring automation aligns with business logic. Cross-functional Collaboration: Partner with global teams to identify training gaps, improve process adoption, and implement workflow enhancements.

What We Are Looking For

A versatile and agile professional who can shift effortlessly from a technical Salesforce configuration session to a strategic research presentation. A warm, approachable personality that naturally puts learners and global stakeholders at ease. Forthcoming and Proactive: A self-starter who does not wait for instructions but anticipates needs, flags operational gaps, and actively suggests frontend improvements. Global Mindset with cultural sensitivity and excellent communication skills necessary to train, influence, and collaborate with international users across different time zones.

Required skills, Education and experience:

Required Skills 3 to 5 years of professional experience in a corporate training, sales enablement, business research role. Flexibility to align with international time zones (such as US, UK, or APAC shifts) when training global users. Near-native verbal and written English skills with a clear, neutral accent suitable for international audiences. Active Listening: Ability to accurately capture requirements from global stakeholders and identify user pain points during training. Cordial & Approachable Presence, Proactive Problem Solving. Mastery of modern training methodologies, LMS platforms, video editing tools, and micro-learning techniques. Proficiency in using AI tools (like ChatGPT, Claude, or Perplexity) to accelerate market research, content creation, and data synthesis. Strong foundational knowledge of Salesforce Admin capabilities, including object configuration, custom fields, validation rules, and automated process builders/flows. Proven ability to execute exhaustive qualitative and quantitative market and account research using tools like LinkedIn Sales Navigator, ZoomInfo, Search Engine Optimization etc. High proficiency in creating high-fidelity visual reports using tools like Microsoft PowerPoint, Canva, Power BI, or MS Apps.

What’s In It for You

At Arrow Converge, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • Medical, Insurance
  • Life Insurance
  • Paid Time Off
  • 5-Day Work Week
  • Growth Opportunities
  • On-site Café with Catering Option for Busy Lifestyles
  • And more!

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 148 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of USD $30.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.

For more job opportunities, please visit https://careers.arrow.com/us/en.

Location:IN-KA-Bangalore, India (Trifecta Adatto) Converge

Time Type:Full time

Job Category:Business Support

Skills Required

  • 3 to 5 years professional experience in corporate training, sales enablement, or business research
  • Flexibility to align with international time zones (US, UK, APAC shifts)
  • Near-native verbal and written English with a clear, neutral accent
  • Mastery of modern training methodologies, LMS platforms, micro-learning techniques
  • Proficiency with video editing tools
  • Proficiency using AI tools (e.g., ChatGPT, Claude, Perplexity) for research and content creation
  • Strong foundational knowledge of Salesforce admin capabilities (object configuration, custom fields, validation rules, process builders/flows)
  • Proven ability to execute qualitative and quantitative market/account research (LinkedIn Sales Navigator, ZoomInfo, SEO, etc.)
  • High proficiency creating high-fidelity visual reports (PowerPoint, Canva, Power BI, MS Apps)
  • Active listening, proactive problem solving, cordial and approachable presence

Arrow Electronics, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Electronics, Inc. and has not been reviewed or approved by Arrow Electronics, Inc..

  • Healthcare Strength Healthcare offerings are positioned as robust, with multiple medical plan options and access to telemedicine, EAP, and wellbeing programs. Income-banded premium support is described as helping keep the base plan more affordable for lower earners.
  • Leave & Time Off Breadth Time-off programs include unlimited PTO for U.S. salaried employees alongside accrual-based vacation and sick programs for hourly staff. Paid parental leave is described as available with a defined fully paid period for new parents.
  • Parental & Family Support Family-focused supports include subsidized back-up childcare and eldercare days and dependent-care spending options. These offerings add practical value beyond base pay, particularly for caregivers.

Arrow Electronics, Inc. Insights

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The Company
HQ: Centennial, CO
22,000 Employees
Year Founded: 1935

What We Do

A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.

Why Work With Us

Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!

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