Business Operations Analyst

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3 Locations
In-Office
Fintech • Software
The Role

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title: Business Analyst – Retail Alternative Investments
Location: Hybrid - Kansas City, MO - Braintree, MA - Denver, CO

Get To Know The Team: 

The Business Analyst will support retail alternative investment operations by partnering with business, operations, compliance, and technology teams. This role focuses on documenting business processes, gathering and analyzing requirements, and supporting the delivery of solutions that improve efficiency, mitigate risk, and enhance the client experience.

Why You Will Love It Here!  

• Flexibility: Hybrid Work Model & Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Range Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel, and more

What You Will Get To Do: 

• Document and maintain business processes for retail alternative investments.
• Gather, analyze, and document business requirements for new and existing systems and processes.
• Identify process improvement opportunities to increase efficiency, reduce risk, and improve the customer experience.
• Support the design and implementation of business and technology solutions.
• Partner with cross-functional teams to ensure requirements are clearly defined and met.
• Communicate effectively with stakeholders and maintain awareness of industry trends and regulatory requirements.

What You Will Bring: 

• Bachelor’s degree preferred or equivalent relevant experience.
• 3–5 years of business analysis experience within financial services; retail alternative investments preferred.
• Knowledge of alternative investment products, distribution channels, and regulatory requirements.
• Experience with business process documentation and requirements gathering methodologies (Agile, Waterfall, BPMN).
• Strong analytical, problem-solving, and communication skills.
• Ability to work remotely with a reliable internet connection and dedicated workspace as needed.
• Excellent verbal and written communication skills.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

#LI-SG2

#LI-Hybrid

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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The Company
HQ: Windsor, CT
22,000 Employees
Year Founded: 1986

What We Do

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 22,000+ employees in over 150 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

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