Business Operations Analyst

Reposted 18 Hours Ago
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Mexico City, Cuauhtémoc, Mexico City
Hybrid
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
Helping Build a Better Internet
The Role
The Business Operations Analyst will analyze data challenges, provide insights, develop analytics solutions, and support Finance leadership while improving data processes.
Summary Generated by Built In
Available locations: Mexico City
About the Team
The Business Operations team sits under the CFO organization and is responsible for core company KPI reporting, incubating new analytics capabilities, leading and/or facilitating cross-functional projects to devise and operationalize high impact programs. We are looking for a strong data analyst to join Cloudflare to help develop analytics solutions and scale internal data processes. Success in this role comes from combining a strong technical foundation with sharp business acumen and a builder's mindset - someone who's energized by turning scrappy, manual workflows into streamlined, durable solutions to deliver strategic and compelling insights.
What you'll do
  • Identify root causes of business or data challenges and conduct in-depth analyses to translate data into meaningful insights
  • Present findings clearly and concisely, tailoring takeaways and recommendations to the appropriate audience
  • Design, build, and support data or insight solutions that help incubate new data capabilities or programs. Example projects include: product adoption scoring, product performance reporting, variable billing forecasting, product costing and margin analysis, and automation of GTM metrics reporting
  • Determine the right technical approach for each project phase (e.g. exploratory analysis, prototyping, MVP/beta development)
  • Partner closely with the Business Intelligence team to improve data collection and quality, streamline reporting processes, and help scale solutions from early-stage incubation to long-term, high-performing programs
  • Work cross-functionally to keep projects on track and stakeholders informed
  • Provide ad-hoc analytical support to Finance & Executive Leadership
  • This role might involve travel to the US on a bi-annual basis

Examples of desirable skills, knowledge and experience
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
  • 4+ years of experience as a data analyst, including 1+ years in a large-scale environment (e.g., petabyte-scale data, globally distributed teams)
  • 2+ years of experience at a fast-growing, technology-driven company preferred
  • Strong hands-on experience with Python, SQL, and tools such as Google BigQuery, Looker Studio, Tableau, or similar Big Data/Cloud-based analytics platforms
  • Proven ability to multitask and thrive in a high-growth environment - able to zoom in on the details without losing sight of the bigger picture
  • Strong business acumen with a demonstrated ability to align data initiatives with business needs and deliver high-quality outcomes
  • Track record of conducting impactful, result-oriented analysis that informs business strategy and drives change
  • Advanced proficiency in English (written and verbal)

Top Skills

Google Bigquery
Looker Studio
Python
SQL
Tableau
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The Company
HQ: San Francisco, CA
4,400 Employees
Year Founded: 2010

What We Do

Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.

Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.

Why Work With Us

Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.

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Cloudflare Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'

Typical time on-site: Flexible
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