We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description- Manage, monitor and provide Q/A on all solutions running in the District
- Create reports based on needs of product and/or operational departments
- Internal reporting (i.e. status and analytical reports)
- Help quantify the productivity results of each solution or tool created
- Mapping processes using available tools
- Develop and provide technical training for operational staff
- Data analysis
- Expeditors system tools (i.e. Branch exp.o, Report Scheduler, etc.)
- Assist operations with data requirements needed to perform their daily tasks
- Maintain project ticketing system capturing status, timeliness, priorities and future projects and be able to provide this update to the reporting structure for this position
- Incorporate new technologies and technical advancements within operational training
- Collaborate with other BPAs on best practices and technology solutions
- Develop and share AI (Copilot) solutions within the district
Physical Demands - Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
- Write with pencil/pen/marker
- Functions performed primarily while seated at desk
- Expeditors Product and Service knowledge.
- More than 2 years of experience within operations preferred
- Strong leadership skills
- Self-management and project management skills
- Proficient in process mapping, execution of root-cause analysis and using problem-solving techniques
- Prior experience leading communication, public speaking and training
- Effective interpersonal skills, with ability to relate to employees at all levels
- Strong PC and analytical skills, including experience with Microsoft Office. Power BI, SharePoint and Visio
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
- Base Pay Range $55,000-$70,000 annually, based on experience
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- Expeditors product and service knowledge
- More than 2 years of experience within operations
- Strong leadership skills
- Self-management and project management skills
- Proficiency in process mapping
- Experience executing root-cause analysis and using problem-solving techniques
- Prior experience leading communication, public speaking, and training
- Effective interpersonal skills and ability to relate to employees at all levels
- Strong PC and analytical skills
- Experience with Microsoft Office, Power BI, SharePoint, and Visio
Expeditors Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.
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Equity Value & Accessibility — Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.
Expeditors Insights
What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
