Business Operations Analyst - US Remote

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewThe North America Solutions Deployment and Integration (SDI) Operations team partners with Motorola Solutions’ field organizations to drive best practices in project management and project accounting. This team strives to optimize portfolio
performance by providing key metrics and analysis to the regional leaders and project managers they support. Administration and implementation of business processes and tools to maximize business effectiveness is our core responsibility.
Job Description

This position is remote and candidates can reside anywhere in the US.

Overview:

• Provide proactive operational guidance, analysis and support to the regional SDI director.

• Analyze all operational aspects of a complex customer portfolio, including planning, scheduling, forecasting, risk management, project execution, tracking and reporting progress. 

• Support a team of dedicated project managers, engineers and technicians

• Work within a matrixed organization to maximize customer satisfaction and business performance.

• Partner with the SWE field team, finance, technical staff and third-party contributors to exceed customer expectations from kick-off through design, build and transition to maintenance.

• Contributes to the development and implementation of best practices and processes supporting PMs (schedule, critical path analysis, budget, change order, risk assessment, action item log, etc).

• Analyze complex issues and develop solutions to meet the business needs of the territory.

• Monitors project portfolio statistics and contributes new ideas to improve the operational efficiency and performance of the assigned region.

• May assist in the development of business plans, strategies, and approaches to take advantage of business opportunities.

• Participates in project review and status meetings, and communicates project status. 

• Prepares reports for upper management regarding the status of the portfolio.

• Contributes to the fulfillment of projects and organizational objectives

• Acts as a liaison to the NA SWE Solutions Deployment and Integration Operations team

Business Tools:

• Planview

• iProcurement 

• Tableau

• Kissflow

• Google Apps

Key Work Partners:

• Finance

• North America Business Operations & PMO 

• SWE Field Team (PMs, Engr, Trainers & System Technologists)

• Order Management 

• Supply Chain

• Procurement

Knowledge/Skills:

• Experience with at least one of the following is preferred: public safety communications systems, cellular infrastructure, military communications, civil construction or IT networks

• Proficiency with Google Apps (Docs, Sheets, Drive,& Slides)

• Planview experience is a plus

• PM Masters Certificate a plus. PMP and/or Certified Associate in Project Management (CAPM) are highly desired.

• Must be a self motivated team player able to work effectively with general guidance toward objectives.

• Must have excellent interpersonal, presentation, and negotiation skills.

This position is remote and candidates can reside anywhere in the US.

#LI-AB1 #LI-REMOTE

Basic Requirements

• Bachelor’s Degree and 3+ years of project/program management, finance or similar business experience

• OR 5+ years of project/program management, finance or similar business experience

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].