Business Operations Analyst (Osasco, SP)

Drives business productivity, efficiency and operations through innovation and project execution. Leverages technology solutions, system enhancements and process reengineering to streamline and improve operational efficiency. Develops and applies data-driven metrics to evaluate operational effectiveness at the business, regional and ground level. Provides function-specific and / or cross-functional support to enhance business operations effectiveness and efficiency.

Responsibilities

• Supports operational and development programs, delivering robust, capable manufacturing process technology as applied to materials, tooling, parts fabrication and repair activity

• Monitor and control performance of internal and external repair operations using KPIs

• Develop and execute action plans to improve repair quality, speed, and cost

• Support New Repair Introduction (NRI) for new products entering the repair network

• Define and support deployment of repair concepts, work standards, and work instructions to ensure consistent execution

• Support and assist site audits and maturity assessments to identify capability gaps and improvement opportunities

• Drive continuous improvement initiatives using structured problem‑solving and lean principles

• Support projects to set up new repair sites or expand scope at existing facilities

• Prepare business cases to evaluate financial return from repair investments or improvements

• Coordinate training, equipment ordering, technical support, and parts supply

• Collaborate cross‑functionally to implement new processes and sustain improvements

• Troubleshoots, investigates and resolves current issues related to tooling, materials, processes and gauges.

• Collaborates with team members across engineering, technical support and other areas to ensure evaluation and resolution of technical issues.

• Verifies quality control conformance to drawings and specifications.

Qualifications

• Mechanical or Industrial Engineer degree or equivalent work experience required.

• Experience in repair operations, process standardization, or product/repair introductions

• Advanced knowledge of Excel and Power BI
• Advanced English / Spanish is a plus
   
• Availability to work onsite in Osasco, SP
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Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation  The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations