At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The PositionAs a Business Operations Analyst, you will independently manage end-to-end business operations processes and workstreams, tackling complex problems with emerging ambiguity.
In this role, you will act as a trusted advisor to cross-functional teams within Rocne Digital Technology (RDT) Group Functions and beyond, analyzing, planning and executing the implementation of business operations processes within the function, such as compliance and quality adherence, performance dashboards, operational effectiveness relevant frameworks. You will also be shaping stakeholder perspectives, handling interdependencies, and significantly contributing to the design and validation of effective business operations.
About RDT Group Functions Business Operations
As the strategic engine for RDT Group Functions, our team bridges high-level vision with world-class execution. We are a high-performing collective of experts—from strategy, portfolio and project leaders to business analysts and human centered design experts—dedicated to elevating operational and delivery excellence and driving long-term strategy. By harnessing data-driven insights and managing critical shared capabilities, we ensure our division meets its global commitments with precision. Joining us means operating at the intersection of strategy, technology, and operational effectiveness, with the autonomy to streamline complex processes, and the influence to shape the digital future of healthcare at Roche.
Our Core Focus Areas:
- Strategy & Execution: Co-developing functional strategy and managing global budgets to turn vision into reality.
- Operational Intelligence: Delivering sophisticated, evidence-based insights to guide senior leadership decision-making.
- Shared Capabilities: Orchestrating a diverse portfolio of expertise to support and empower RDT sub-functions.
- Cross-Functional Synergy: Partnering across RDT Group Functions and other RDT functions as well as business partners in Finance, P&C and Procurement to drive seamless, end-to-end delivery.
Your Responsibilities
- Scope: Independently manages end-to-end business operations related workstreams without guidance, with a particular focus on compliance, quality and performance insights processes. Proficiently adapts a range of standard frameworks shaped by RDT management functions, proactively drives the adoption of ways of working and best practices, and tackles challenges through influencing skills rather than authority.
- Accountability/Problem Solving: Accountable for delivering comprehensive requirements, contributing significantly to operational excellence and effectiveness solutions, and proactively identifying needs-solution discrepancies to propose creative improvements.
- Stakeholder Management: Builds strong partnership with a diverse range of cross-functional stakeholders and builds reliance through business and technical understanding to act as a trusted advisor. Facilitates workshops, resolves conflicts, and proactively shapes stakeholder perspectives to strategically manage expectations.
- Impact/Strategy: Delivers impact by ensuring solutions delivered provide demonstrable business value. Translates requirements into strategic implementation plans, influences tactical decisions, and contributes to long-term solution roadmaps.
- Complexity: Works at a level involving multiple teams, systematically interacting with stakeholders across a broad product environment. Evaluates solution impacts considering both immediate and long-term business implications. Leverages tracked data points and reporting tools to evaluate impact and to drive insights based decisions.
- Business/ Technical ability: Demonstrates a deep understanding of business and technical domains, technologies, and their interdependencies. Independently applies tools, principles, and techniques related to requirements, data, usability, and process analysis to manage interconnections and improve overall efficiency.
Who You Are
- 5+ years of Business Analysis / Consultancy experience, with at least 3+ years in life sciences/pharma or the assigned business function being supported.
- Proven experience independently managing end-to-end workstreams, navigating ambiguous requirements, and evaluating strategic solution options.
- Demonstrated experience in translating requirements into strategic implementation plans that align with overall business objectives.
- Experience ITSM and/or risk and compliance experience.
- Demonstrated knowledge and hands on experience on everyday AI tools and technologies. Further experience in AI implementation to deliver processes successfully is a plus.
Technical Skills
- Advanced knowledge of Business Analysis/Consultancy concepts and practices
- Strong proficiency in requirements elicitation and documentation, ensuring comprehensive requirements traceability and consistent change management.
- Ability to independently apply tools, principles, concepts, and techniques related to requirements, data, AI, usability, and process analysis.
Additional Qualifications
- Exceptional stakeholder management and communication skills as well as a strong understanding of organizational change management, with the ability to facilitate workshops, resolve conflicts, and define stakeholder engagement strategies across functional areas.
- Proactive mindset with a focus on initiating process improvements and contributing to organizational development and operational effectiveness.
This position also offers an attractive benefits package.
Learn more about how we reward our employees at Roche.
This job is posted in multiple locations. If you're applying for the role in an alternative location where pay transparency regulations apply, the Talent Acquisition Partner will share the local pay information with you ahead of any business interview.Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
Skills Required
- 5+ years of business analysis or consultancy experience
- At least 3 years of experience in life sciences, pharmaceuticals, or the supported business function
- Experience independently managing end-to-end workstreams
- Experience navigating ambiguous requirements and evaluating strategic solution options
- Experience translating requirements into strategic implementation plans aligned with business objectives
- Experience with IT service management and/or risk and compliance
- Hands-on experience using everyday AI tools and technologies
- Advanced knowledge of business analysis and consultancy concepts and practices
- Proficiency in requirements elicitation, documentation, traceability, and change management
- Ability to apply tools and techniques related to requirements, data, AI, usability, and process analysis
- Exceptional stakeholder management and communication skills
- Organizational change management and workshop facilitation experience
- Experience resolving conflicts and defining stakeholder engagement strategies
- Experience implementing AI to deliver processes successfully
Roche Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.
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Retirement Support — U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
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Leave & Time Off Breadth — Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
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Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.
Roche Insights
What We Do
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).
