Business Operations Administration Support - TETRA / Ireland

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewTETRA Ireland, a fully owned subsidiary of Motorola Solutions, is responsible for the operation of the Managed National Digital Radio Services network (MNDRS )in accordance with the agreement between TETRA Ireland and the Irish Government. In addition, TETRA Ireland also offers managed services and solutions to customer as Motorola Solutions in-country presence. Our customers include An Garda Síochána, The National Ambulance Service, The Irish Fire Service, Irish Customs, Mountain Rescue Ireland, Irish Prison Service etc. The MNDRS is a critical communication service for Ireland providing effective and secure communications with high availability.
Job Description

This role is expected 5 days a week onsite in Ireland for the first 3 months. There after this role is hybrid module expecting 3 days a week from the office.

Your responsibilities:

You will be working closely with the TETRA Ireland Sales and Operations team and will be part of and take responsibility for the order fulfilment process to TETRA Ireland’s customers.

You will also support general business administrative tasks within TETRA Ireland.

To succeed in this role, you will be required to have at least 3 years of experience working in a business management role or similar, you will have the ability of working as part of a team and take initiative with your own work. You will be an analytical thinker, possess strong IT Skills, have good organization skills, and experience completing administrative tasks. A bachelor’s degree (or the equivalent) in business, management, or a related field will serve to be beneficial in this role.

You will report to the Supply Chain Manager who will be your day to day Manager.

Your tasks:

Sales Support Responsibilities:

• Purchase order and Sales order processing 

• Manage the terminal warranty management process and renewal process

• Manage the order desk for small agencies: (Telephone orders, MERS /Alias changes etc)

• Order management and tracking end to end of customer orders

• Terminal Repairs process management and reporting

• Inventory Management

General business support responsibilities:

• Manage the creation and issuing and tracking of purchase orders

• Take responsibility for Program Office Administration/ business reporting

• Office Management (IT supplies, stationary, cleaning etc)

• Event management for TETRA Ireland 

Basic Requirements

The successful candidate should have the following experience and competencies:

• Minimum of 3 year business experience in a similar position/role

• A bachelor’s degree (or the equivalent) in business, management, or a related field will serve to be beneficial in this role.

• Ability to work as part of a team and to manage processes flows.

• Excellent Oral & Written Communication and Interpersonal Skills (3)

• Results focus 

• General/Contract administration skills

• Good organisation and time management skills

• Technological proficiency - IT proficiency particularly in Microsoft Excel and Google-Suite

• Problem solving skills 

• Customer focus

• The successful candidate should be self motivated, independent and keeps calm during busy periods of work.

• The successful candidate will be required to successfully pass the Garda Vetting process for this role

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:

• Competitive salary and bonus schemes

• 24 days holiday entitlement + bank holidays

• Attractive defined contribution pension scheme

• Private medical insurance 

• Flexible working options 

• Life assurance

• Enhanced maternity and paternity pay

• Career development support and wide ranging learning opportunities

• Employee health and wellbeing support EAP, wellbeing guidance etc

• Carbon neutral initiatives/goals

• Corporate social responsibility initiatives including support for volunteering days

• Well known companies discount scheme

#LI-KTB

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanYes

CompanyMotorola Solutions UK Limited, Ireland Branch

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].