Business Office Specialist Hospice

Posted 2 Days Ago
Be an Early Applicant
Elizabethton, TN, USA
In-Office
16-22 Hourly
Junior
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Supports hospice business office operations by processing billing, collections, reimbursement, and patient account activities. Reviews documentation, resolves account discrepancies, communicates with payors and internal teams, maintains regulatory records, and supports reporting, workflow management, and revenue cycle improvements.
Summary Generated by Built In
Requisition Number: 2396712
Explore opportunities with Amedisys, part of the Optum family of businesses. We provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
As the Hospice Business Office Specialist II is responsible for supporting hospice business office functions, including billing, collections, and administrative processes. You will ensure accurate documentation, timely reimbursement, and compliance with regulatory and company standards while collaborating with internal teams to support efficient revenue cycle operations.
Primary Responsibilities:
  • Process billing, collections, and reimbursement activities, ensuring accuracy and compliance with payor requirements
  • Review and maintain patient account information, resolving discrepancies and supporting timely claim processing
  • Communicate with internal teams, payors, and stakeholders to address account issues and support revenue cycle activities
  • Maintain accurate documentation and records in accordance with company policies and regulatory standards
  • Support business office processes through reporting, workflow management, and continuous improvement initiatives

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Two (2+) years of experience in healthcare billing, collections, revenue cycle, or administrative support
  • One (1+) year of experience working with patient accounts, insurance verification, or reimbursement processes
  • One (1+) year of experience using Microsoft Office or similar systems for documentation and reporting
  • Strong organizational, analytical, and communication skills

Preferred Qualifications:
  • Associate degree in business, healthcare administration, or related field
  • One (1+) year of experience in hospice, home health, or healthcare revenue cycle operations
  • One (1+) year of experience with electronic medical records (EMR) or billing systems
  • Knowledge of Medicare, Medicaid, or commercial insurance billing processes

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $21.65 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • Two or more years of experience in healthcare billing, collections, revenue cycle, or administrative support
  • One or more years of experience with patient accounts, insurance verification, or reimbursement processes
  • One or more years of experience using Microsoft Office or similar systems for documentation and reporting
  • Strong organizational, analytical, and communication skills
  • Associate degree in business, healthcare administration, or a related field
  • One or more years of experience in hospice, home health, or healthcare revenue cycle operations
  • One or more years of experience with electronic medical records or billing systems
  • Knowledge of Medicare, Medicaid, or commercial insurance billing processes

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Paid time off is often regarded as generous, with meaningful accrual and flexibility to use it. While practices can vary by team, the overall time-off offering stands out as a relative strength.
  • Retirement Support — A 401(k) plan with employer matching is available and generally well-regarded for supporting long-term savings. It remains valuable, though candidates should verify the current match formula.
  • Parental & Family Support — Programs such as parental leave, family medical leave, and adoption assistance are included as notable elements of the total rewards package. These resources can meaningfully support work-life balance when applicable to the role and location.

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
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