Friendship is looking for a Business Office Services Manager to join our Business Office team located in Roanoke, VA. The Business Office Services Manager is responsible for monitoring and enforcing compliance with Friendship’s Business Office policies and procedures.
Responsibilities:
- Daily management of census data
- Obtain complete and accurate data for claim/statement creation within stated timeframes
- Manage Private collections to meet Friendship goals
- Manage Resident Trust Fund in accordance with Federal and State regulations
Qualifications:
- Must possess strong insurance knowledge especially as it pertains to third party payers such as Medicare, Medicaid and Managed Care organizations
- Must possess excellent customer service skills
- Must be able to work in a fast paced, high intensity environment
- Must be organized with great attention to detail
- Must be able to work a flexible schedule
Benefits for Full Time Positions:
- 401(k) retirement plan along with employer match
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account
- Paid Time Off
- Education Assistance
- Employee Assistance Program
- Company Paid Life Insurance
- Voluntary insurance (additional life insurance, accident insurance, critical illness, short term disability)
Skills Required
- Strong insurance knowledge, particularly Medicare, Medicaid, and managed care organizations
- Excellent customer service skills
- Ability to work in a fast-paced, high-intensity environment
- Strong organizational skills and attention to detail
- Ability to work a flexible schedule
What We Do
Friendship is a nonprofit senior living organization providing accommodations, care, rehabilitation, therapy, and home-care services to more than 1,500 residents and patients daily. Operating four campuses, it offers a full continuum of care that includes independent and assisted living, outpatient and inpatient rehabilitation, long-term care, Alzheimer’s and memory care, and home care. Its mission emphasizes a caring community, including support for people with limited financial means.
