Business Office Manager
Autumn Woods Healthcare Facility is excited to announce our new alliance with MediLodge as their sister facility! We are accepting applications for a Business Office Manager to join our team. See what a career at Autumn Woods can mean for you! Our tenured leadership and staff are here to assist you in developing your talents to guide your career path.
Did you know? Caring deeply for others is a valuable gift, one that you should treasure. Fortunately for you, you can put that gift to excellent use here at Autumn Woods, and we will go above and beyond to invest in it AND you as a person.
What We Offer You? At Autumn Woods, we understand that our employees work best when they are healthy, happy, and excited about the here and now, as well as the future. For that reason, we offer a wide range of benefits with your well-being in mind, including:
- Competitive Wages That Increase for Years Licensed
- Excellent Career Advancement Opportunities That Meet Your Goals
- We Offer Highmark Blue Cross Blue Shield for Fulltime Employees
- Medical, Guardian Dental and Vision, Benefits for You & Your Family
- Employee Benefits Navigator – to Guide You in Maximizing Your Benefits
- Paid Vacation Days with Rollover Option, Sick Time, and Holidays
- 401k Retirement
The Business Office Manager (BOM) is responsible for managing all functions of the business office, including the Medicaid Application process, billing, collections, resident trust, and collaboration with our Centralized Billing Office.
Qualifications:
Education/Experience:
- High School Diploma and Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience.
- Prior supervisor experience in a business office setting preferred.
Job Functions:
- Supervises the Business Office staff, including the Receptionist, the Assistant BOM (if applicable) and any other staff in the Nursing center business office.
- This position works closely with the Administrator, Central Billing Office, Regional Business Office Manager and Regional Director of Operations.
- Responsible for the supervision, hiring and training of the business office staff.
- Responsible for all aspects of the resident trust accounting system, including security of patient funds.
- Oversees the patient billing system to ensure accuracy of census, patient account billing information, including coordination with other departments as necessary.
- Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure timely billing and collections.
- Responsible for ensuring collections of balances due from residents while in the facility.
- Manages the Medicaid pending application and conversion process to ensure timely resolution.
- Responsible for month-end closing of billing system in accordance with company policy and timelines.
- Ensures patient bills and collection letters are processed accurately and timely.
- Communicates with Central Billing Office with additional billing information to clear claim edits and rejections.
- Coordinate responses to various audit requests.
- All other duties as assigned.
Knowledge/Skills/Abilities:
- Point Click Care (PCC) billing system experience preferred.
- National Data Care Resident Funds Management System (RFMS) experience preferred.
- Experience using Excel, Power point, and Word.
- Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries and complaints.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school diploma
- At least one year of experience in a skilled nursing facility business office
- Specific billing and collections experience
- Patient trust accounting experience
- Prior business office supervisory experience
- Point Click Care billing system experience
- National Data Care Resident Funds Management System experience
- Experience using Excel, PowerPoint, and Word
- Ability to analyze complex documents and respond effectively to sensitive inquiries and complaints
What We Do
Autumn Woods is a 293-bed, stand-alone residential health care facility in Warren, Michigan, operating under the same ownership since it opened in 1982. It provides a residential setting for patients and offers psychosocial support to residents and their families. The facility describes its independent structure as enabling it to adapt programs and policies to patient, staff, and referring-institution needs, with a stable, long-tenured workforce.
