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Vi Living operates 10 Luxury Life Plan Communities across the United States
The Role
Manages business office functions for a senior living community, including front desk supervision, recruiting, onboarding, employee relations, accounts payable, payroll processing, invoice routing, credit card reconciliation, expense reviews, and HR records. Ensures payroll accuracy, supports department directors with accounting procedures, reports employee changes, and maintains compliance with organizational policies while contributing to a hospitality-focused community culture.
Summary Generated by Built In
When you work at The Clarendale of Mokena you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!
The Clarendale of Mokena is searching for a Business Office Manager. In this role you will provide Human Resources and Financial support to the community and Executive Director. This person is a key member of the community’s management team adhering to policies and procedures and upholding the community’s mission, philosophy, values and the company’s vision, principles and Hospitality Promises.
Salary $70k per year
Benefits
- 401(k) with company match
- Medical, dental & vision insurance
- Paid time off
Here are a few of the daily responsibilities of a Business Office Manager:
HR Functions, Accounts Payable, Payroll:
- Supervise the Front Desk (two or more full-time/equivalent receptionists and /or concierges). Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and hiring; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees.
- Recruiting, orientation, onboarding processes.
- Serves as resource for community department directors on the chart of accounts, invoice coding, approval process and deadlines following the standard procedure.
- Oversees the function of routing accounts payable invoices for approval (from the time the invoice arrives in the mail).
- Reconciles the credit card log to invoice. Verifies that all credit card receipts are accounted and submits documents to Community Accounting department for replenishment of the balance as needed
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and hiring; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees.
- Run payroll variance, overtime, and birthday and anniversary reports. Analyze and submit for supervisory review once variances are approved by department managers. Ensure payroll accuracy and compliance with policies and procedures.
- Review all time cards for accuracy before submitting payroll. Ensure all time edit data entries are accompanied by the completed time edit sheets. (Signed/dated by both the employee and supervisor)
- Report all new hires, status changes (leaves of absence, classification and wage changes) and changes that affect participation in benefit programs for community staff.
- Reviews employee expense reports for accuracy and completeness.
- Perform all other related duties as assigned in an effective, timely and professional manner.
Qualifications we need you to have:
- Minimum 2 years HR experience.
- Minimum two years’ experience in accounts receivable and payroll.
- Experience with orientation, onboarding, recruitment, and employee relations.
- Associate degree in accounting, business, and human resources required.
- Bachelor’s degree in accounting, business or human resources preferred.
- Minimum of one year supervising staff preferred.
- Ability to work in a fast-paced environment with multiple projects and deadlines in progress regularly.
- Time management and attention to detail are key elements.
- Proactive approach to daily operations.
- Positive attitude and willingness to contribute to a strong hospitality culture.
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer
Skills Required
- Minimum 2 years of HR experience
- Minimum 2 years of accounts receivable and payroll experience
- Experience with orientation, onboarding, recruitment, and employee relations
- Associate degree in accounting, business, or human resources
- Bachelor's degree in accounting, business, or human resources
- Minimum 1 year supervising staff
- Ability to work in a fast-paced environment with multiple projects and deadlines
- Time management and attention to detail
- Proactive approach to daily operations
- Positive attitude and willingness to contribute to a strong hospitality culture
Vi Living Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vi Living and has not been reviewed or approved by Vi Living.
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Healthcare Strength — Medical, dental, and vision coverage is complemented by optional protections such as life, disability, accident/critical illness, and hospital indemnity, plus access to mental‑health resources. Coverage typically begins the first day of the month after hire, reinforcing strong baseline healthcare support.
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Leave & Time Off Breadth — PTO, paid holidays, sick time where applicable, bereavement, jury duty, parental bonding, and caregiving leave create a broad time‑off portfolio. Some locations add paid volunteer time and anniversary holidays, extending flexibility for time away.
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Retirement Support — A 401(k) with company match anchors retirement readiness, supported by tools like FSAs and commuter benefits that aid overall financial planning. Access to a credit union and early wage access provide additional day‑to‑day financial support within the total rewards mix.
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The Company
What We Do
Vi is dedicated to providing quality environments, services, and programs to enrich the lives of older adults. Our goal is for our residents to continually experience the finest in senior living. Throughout Vi’s history, we have maintained our commitment to not only help seniors live independent lives on their terms, but also provide a nurturing environment for our employees to build fulfilling careers of service and care. Today, we support more than 2,900 employees in our corporate and community offices who are deeply committed to the care of our residents. The future success of Vi depends on maintaining a standard of excellence in all phases of resident services and relations.
Why Work With Us
At Vi, we go beyond words; respect, equity, diversity, and inclusion are the foundations of our culture. We're devoted to fostering an environment where every employee feels a genuine sense of belonging, appreciation, and empowerment.
