Avista Senior Living in Phoenix, AZ is seeking a full time BUSINESS OFFICE MANAGER.
The Business Office Manager serves as the engine that keeps our community running effectively by providing the clerical, bookkeeping, budgeting, financial reporting, human resources and accounting support to our leadership team, and to our associates and residents who call the community their home.
In this role as a Business Office Manager, you will work closely with the Executive Director to create an efficient operation by assisting with the recruitment and selection of associates, maintaining accounts receivable and billing operations, processing purchase orders, setting up and maintaining all vendor files and communications, and providing support to each department in meeting their operating budget goals for the year
As the Business Office Manager you will also set up and maintain all resident and employee files in accordance with regulations and policies, manage all petty cash transactions and reimbursements, be responsible for all computer systems and program operations such as AP/Payroll/Billing/Work Orders, etc., in addition to supervising the concierge and security associates on our team. This is a critical role within the community leadership team, and allows for the opportunity to create a dramatic and positive impact on our residents’ ability to live an active, vibrant life!
This position is FULL TIME, Monday-Friday 8:30-5:00pm schedule. APPLICANT MUST HAVE OFFICE EXPERIENCE. SENIOR LIVING EXPERIENCE DESIRED.
Benefits:
- Competitive Pay with bonus structure
- Health, dental, and life insurance
- Employee assistance program
- PTO & sick leave
- Fabulous co-workers who respect and honor one another
- Professional development opportunities
The right Business Office Manager candidate will also have:
- Strong computer skills including proficiency with Microsoft Office and the ability to quickly master new applications. Prefer an applicant who is familiar & has had experience with Point Click Care.
- Strong organizational skills with the ability to manage multiple priorities.
- Excellent written communication skills including proper grammar and professional writing.
- Excellent verbal communications skills with the ability to interact with associates at all levels and a wide range of business partners.
- Strong customer orientation to older adults.
- Positive attitude, enthusiasm and energy.
- Ability to effectively communicate in English.
Qualifications:
- Experience in customer service is highly desired
- Previous office mangagment experience. specifically in an assisted living, healthcare setting.
- Strong computer skills and knowledge
- Previous experience managing payroll and budgets
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Skills Required
- Office experience
- Microsoft Office proficiency and strong computer skills
- Ability to quickly master new applications
- Strong organizational skills and ability to manage multiple priorities
- Excellent written communication, grammar, and professional writing
- Excellent verbal communication skills
- Ability to communicate effectively in English
- Strong customer orientation to older adults
- Positive, enthusiastic, energetic attitude
- Customer service experience
- Previous office management experience, preferably in assisted living or healthcare
- Experience managing payroll and budgets
- Polished and professional appearance and demeanor
- Strong judgment and solutions-oriented approach
- Proactive customer service approach
- PointClickCare experience
- Senior living experience
What We Do
Avista Senior Living operates assisted living and memory care communities for older adults across Arizona, Idaho, New Mexico, Utah, and Washington. Its services emphasize personalized support, resident independence, dignity, and quality of life, alongside specialized dementia care in secure, engaging settings. The company also offers short-term respite, recovery, and transitional stays, with trained caregivers and flexible options for residents and families.
