Business Office Manager (BOM)

Posted Yesterday
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West Branch, IA, USA
In-Office
Entry level
Healthtech • Social Impact
The Role
Manages the skilled nursing community’s business office, including accounts receivable, accounts payable, resident trust accounts, collections, and Medicare, Medicaid, and private insurance billing. Maintains financial and personnel records, prepares reports, reconciles accounts, supports month-end processes, and ensures HIPAA and regulatory compliance. The role also requires accurate computer and financial software use, strong organization, communication, and customer service skills.
Summary Generated by Built In

Crestview Specialty Care, a 65-bed long-term care skilled nursing community located in West Branch, IA, is now hiring!

Business Office Manager
Schedule/Shifts Available: Full-Time-Days

 

Make a Difference Every Day – Join Care Initiatives as a vital part of our administrative team! 

Join our compassionate care team across more than 40 skilled nursing communities throughout Iowa. If you're a dedicated and empathetic caregiver looking to make a meaningful impact on the lives of others during their healthcare journey, this is your opportunity to shine. 

 

What You’ll Do & Key Responsibilities:

  • Manage accounts receivable, accounts payable, resident trust accounts, and collection activities.
  • Oversee Medicare, Medicaid, private insurance billing, and other reimbursement processes to ensure timely and accurate payments.
  • Maintain resident financial records and personnel documentation in compliance with company policies and regulatory requirements.
  •  Prepare reports, reconcile accounts, and support month-end business office functions.
  • Ensure compliance with HIPAA, confidentiality standards, and all applicable federal and state regulations.

Qualifications: 

  • High school diploma or equivalent required; associate or bachelor’s degree in business, accounting, healthcare administration, or a related field preferred.
  • Previous experience in a Business Office Manager, healthcare billing, accounting, or administrative leadership role preferred.
  • Knowledge of Medicare, Medicaid, private insurance billing, accounts payable, and collections.
  • Strong organizational skills with exceptional attention to detail and accuracy.
  • Proficiency with computer systems, financial software, and Microsoft Office applications.
  • Strong communication and customer service skills with the ability to build positive relationships with residents, families, and team members.

 

Why Join Care Initiatives? 

 

  • Competitive Compensation: Earn a highly competitive wage. 
  • Comprehensive Benefits: Eligible employees enjoy robust benefit options including medical, dental, vision, 401(k), PTO, and more. 
  • Referral Bonus Program: Earn cash rewards for referring your friends. 
  • Tuition Reimbursement: Develop your skills with company paid training and education to take your career to the next level. 
  • Digital Wallet Access: Get paid as you earn—no more waiting for payday! 

 

Start Your Journey with Us 

 

Apply today and become part of a team where your compassion, dedication, and care truly matter. At Care Initiatives, we’re committed to helping you grow your career while improving the lives of those we serve. 

Committed to attracting and retaining a diverse staff, Care Initiatives will honor your experiences, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

Care Initiatives is an Affirmative Action and Equal Opportunity Employer.  Care Initiatives complies with applicable federal civil rights laws and does not discriminate based on race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, gender expression, marital status, parental status, genetic information, protected veteran status, or any other characteristic protected by law.

Skills Required

  • High school diploma or equivalent
  • Associate or bachelor's degree in business, accounting, healthcare administration, or a related field
  • Previous experience in business office management, healthcare billing, accounting, or administrative leadership
  • Knowledge of Medicare, Medicaid, private insurance billing, accounts payable, and collections
  • Strong organizational skills and exceptional attention to detail and accuracy
  • Proficiency with computer systems, financial software, and Microsoft Office applications
  • Strong communication and customer service skills
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The Company
1,071 Employees
Year Founded: 1989

What We Do

Care Initiatives is an Iowa-based nonprofit senior-care provider focused on improving quality of life during health transitions through compassionate, individualized care. It operates skilled nursing, long-term care, rehabilitation, assisted living, independent living, and hospice services. Its earnings are reinvested in team-member education, its care locations, new facilities, and programs. Founded in 1989, the organization serves residents, patients, and families across Iowa and expanded hospice care into Omaha, Nebraska, in 2024.

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