Location: Carmichael, CA (on-site)
Job Type: Full-time
Pay: $32.00 – $35.00 per hour
About Whitney Oaks Care Center
Whitney Oaks Care Center is a skilled nursing facility in Carmichael, CA, dedicated to providing excellent care and service to our residents and their families. Our business office keeps the facility running smoothly, and we're looking for a detail-oriented Assistant Business Office Manager to join the team.
About the Role
As Assistant Business Office Manager, you'll support the Business Office Manager with billing, collections and daily office operations. You'll work closely with residents, families and insurance payers to keep accounts accurate and resolve billing questions. This is a great fit for someone with healthcare billing or accounts receivable experience who wants to grow into a business office leadership role.
What You'll Do
- Assist with billing and collections for resident accounts, including Medicare, Medi-Cal, managed care and private pay
- Post payments and reconcile resident accounts accurately
- Follow up on outstanding balances and denied or unpaid claims
- Respond to billing inquiries from residents, families and insurance companies with professionalism and care
- Maintain accurate billing records and financial documentation
- Support the Business Office Manager with day-to-day operations and cover the office in their absence
- Help ensure compliance with healthcare billing regulations and facility policies
What You Bring
- 1+ year of experience in billing, collections, accounts receivable or a similar role
- Healthcare, skilled nursing or long-term care billing experience strongly preferred
- Familiarity with Medicare, Medi-Cal and insurance billing is a plus
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with billing software and Microsoft Office (Excel, Word, Outlook)
What We Offer
- Competitive pay: $32 – $35 per hour, based on experience
- Full-time, stable schedule
- Comprehensive benefits package
- Supportive team environment
- Opportunities for growth and advancement
Ready to grow your career in healthcare administration? Apply today and join the Whitney Oaks Care Center team!
Whitney Oaks Care Center is an equal opportunity employer.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.
Skills Required
- At least 1 year of experience in billing, collections, accounts receivable, or a similar role
- Healthcare, skilled nursing, or long-term care billing experience
- Familiarity with Medicare, Medi-Cal, and insurance billing
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with billing software and Microsoft Office, including Excel, Word, and Outlook
What We Do
PACS trains and hires healthcare leaders, and provides a wide array of back-office support services to healthcare facilities, reducing administrative burdens so local leadership and care teams can focus more of their efforts on the care, well-being, and quality of life of their patients. The PACS team consists of 300+ professionals who provide accounting, finance, human resources, payroll, accounts receivable and payable, legal, risk management, information technology and other business advice and support from its headquarters in Farmington, UT, and satellite offices across the United States. PACS provides back-office administrative support to 321 independently-operated healthcare facilities in 17 states.
