Summary:
Ensures revenue cycle optimization by accurately verifying insurance eligibility, capturing insurance data, entering patient demographic information, collecting co-payments, and completing referrals and authorizations in a timely manner. Greets and registers patients, obtains and accurately records patient information through the registration process to ensure proper record for all services received.
Education Minimum:
High School Diploma. Preferred Associate’s Degree in healthcare related area.
Related Experience Preferred:
Two years of experience in a medical office.
Other Knowledge, Skills and Abilities:
Minimum Knowledge of medical terminology. Working knowledge of managed care insurance plans and revenue cycle process. Strong written and verbal communication skills. Excellent customer service skills. Ability to deal with people with diverse backgrounds and educational levels. Strong problem solving skills. Ability to manage high volume phone calls and to remain organized and composed. Ability to work in team-oriented environment. Ability to maintain strict confidentiality with highly sensitive information.
Computer Competency:
Familiarity with standard desktop and windows based computer system, including email, e-learning, intranet and computer navigation. Ability to use other software required to perform essential functions.
Highlights:
- Day Shift Monday – Friday. No weekends or Holidays.
- Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B
- Mercy Health Physician Partners, our multi-specialty physician network, employs more than 500 physicians and advanced practice professionals in, Muskegon, Holland Grand Rapids and the Lakeshore.
- We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
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What We Do
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 131 continuing care locations, the second largest PACE program in the country, 125 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $20.2 billion with $1.2 billion returned to its communities in the form of charity care and other community benefit programs.
