Employment Type:Full timeShift:
Description:
- Reviews patient documents to ascertain insurance coverage and inform patients of network status and options. Performs manual insurance verification, where applicable.
- Obtains, scans, and accurately data-enters patient demographics, insurance data, referrals and authorizations into patient account records.
- Performs front office and revenue cycle assignments to completion.
- Greets patients and visitors professionally and warmly; informs patients of delays and assists in making accommodations.
- Explains co-pays, deductibles, co-insurance, account balances and other payment elements to patients; refers patients to financial services staff, as appropriate.
- Collects co-payments and outstanding balances at patient check-in and check-out, as applicable.
- Reviews daily eligibility and phone reports, and prepares patient charts and paperwork at patient presentation.
- Maintains and updates patient scheduling tool; notifies patients of appointment status.
- Informs patients of policies and procedures, and obtains completed consent and release of information forms.
- Creates time of service batch and links to daily deposit batch. Reconciles balances and closes batch/drawer at end of day. Submits batches to designated resource.
- Collaborates with the practice coder on all revenue cycle processes.
- Provides relief for reception or other areas as assigned, including other office locations.
- Performs other related duties as assigned.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
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What We Do
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 131 continuing care locations, the second largest PACE program in the country, 125 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $20.2 billion with $1.2 billion returned to its communities in the form of charity care and other community benefit programs.
