Business Manager - Business Banking
Hamilton or Tauranga
Full time, Permanent
Mō te tūranga | About the Role
Are you passionate about helping business customers thrive? Reporting to the Area Manager, we’re looking for someone who genuinely enjoys connecting with people and consistently delivers outstanding service.
In this role, you’ll support business customers with a range of needs—from home and business lending to equipment finance and credit cards. You’ll also play a key role in customer retention by proactively reaching out based on needs-based leads. Working closely with internal teams across Westpac, you’ll ensure our business customers receive the right support at the right time.
Nā tāu rourou | What You’ll Bring
We’re looking for someone who:
Is passionate about delivering exceptional service to business customers
Has a solid understanding of Credit Risk and experience in Credit Analysis
Brings proven experience in Business or Commercial Lending
Is eager to grow their knowledge of business lending and build a career in Business Banking
Communicates clearly and professionally—most interactions are via phone or email
Takes initiative, follows through on commitments, and is always keen to learn
A tertiary qualification in Finance or Accounting is preferred.
Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
16 May 2026Skills Required
- Solid understanding of Credit Risk
- Experience in Credit Analysis
- Proven experience in Business or Commercial Lending
- Tertiary qualification in Finance or Accounting
What We Do
Westpac is Australia’s oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services. We also have offices in key financial centres around the world including London, New York, Hong Kong and Singapore. Westpac Group's portfolio of financial services brands and businesses is focused on our vision, which is "To be one of the world’s great service companies, helping our customers, communities and people to prosper and grow.”
