Business Manager

Posted Yesterday
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14623, Rochester, NY, USA
In-Office
150K-250K Annually
Mid level
Automotive • Retail • Transportation
The Role
Manage the dealership finance and insurance process: present F&I products, secure financing, ensure regulatory compliance and proper documentation, train sales staff, meet product penetration and PVR goals, and handle customer financing concerns to maximize profitability and customer satisfaction.
Summary Generated by Built In

Bob Johnson Auto Group—one of the fastest-growing and most customer-focused automotive groups in New York State. At Bob Johnson Chevrolet, we are committed to providing a luxury experience that matches the quality of our vehicles. We are seeking a driven and detail-oriented Business Manager to join our team and help elevate our Finance & Insurance operations.

 

Position Summary:

 

The Business Manager plays a key role in the dealership’s success by managing the finance and insurance process, ensuring compliance, maximizing profitability, and delivering a premium customer experience. This position is ideal for a professional who thrives in a fast-paced environment, has excellent interpersonal and sales skills, and understands the importance of accuracy and compliance.

 

Key Responsibilities:

                •              Present finance and insurance products clearly and confidently to customers.

                •              Secure and process financing through dealership-approved lenders.

                •              Maintain compliance with all local, state, and federal regulations.

                •              Ensure proper documentation and deal structure.

                •              Collaborate with the sales team to streamline the vehicle delivery process.

                •              Train and support sales associates on F&I product offerings.

                •              Meet and exceed monthly performance goals in product penetration and PVR (Per Vehicle Retailed).

                •              Handle customer concerns related to financing in a professional, solution-oriented manner.

 

What We Offer:

                •              Competitive compensation package

                •              Health, dental, and vision insurance

                •              401(k) with employer match

                •              Paid time off and holidays

                •              Ongoing training and career development opportunities

                •              Employee discounts across the Bob Johnson Auto Group
 
If you’re ready to drive success and grow your career with one of the most trusted names in the auto industry, apply today to become a Business Manager at Bob Johnson Auto Group.

Qualifications

Qualifications:
 
                •              Proven experience in automotive finance, insurance, or related dealership roles.
                •              Strong knowledge of lending institutions and credit underwriting processes.
                •              Excellent communication, organizational, and negotiation skills.
                •              Ability to work independently and as part of a team.
                •              High level of integrity and commitment to customer satisfaction.
                •              Proficiency in F&I software and DMS platforms (Dealertrack).
 
Preferred Qualifications:
 
                •              Prior Dealership Finance Experience a Plus

Skills Required

  • Proven experience in automotive finance, insurance, or related dealership roles.
  • Strong knowledge of lending institutions and credit underwriting processes.
  • Excellent communication, organizational, and negotiation skills.
  • Ability to work independently and as part of a team.
  • High level of integrity and commitment to customer satisfaction.
  • Proficiency in F&I software and DMS platforms (Dealertrack).
  • Prior Dealership Finance Experience
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The Company
1,200 Employees
Year Founded: 2012

What We Do

Bob Johnson Auto Group is a privately-owned automotive group serving the Greater Rochester area and New York State for over 50 years. Operating over 20 locations, they provide a wide selection of new and pre-owned vehicles from numerous brands. The company is committed to high-quality vehicle reconditioning and exceptional customer service, offering comprehensive sales, maintenance, and repair solutions for their customers.

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