LSH Auto is a UK premium automotive retailer and one of the leading Mercedes-Benz dealership groups. Alongside new and used vehicle sales, the business supports customers with a full range of aftersales services including servicing, MOT, repairs, tyres, and parts. This is an opportunity to join a well-established automotive organisation where commercial performance and customer experience go hand in hand.
As Business Manager - Used Cars, you will play a key role in driving the performance of the used car business, helping shape profitable deals and supporting a high-quality buying journey for customers. This role has a direct impact on sales results, operational performance, and the overall success of the used car function within a premium retail environment.
Responsibilities- Lead used car sales performance to achieve revenue and profitability targets.
- Manage finance and insurance processes while ensuring regulatory compliance.
- Support the sales team with deal structuring and margin optimisation.
- Monitor stock mix, pricing, and vehicle turnaround to maximise returns.
- Deliver an excellent customer experience throughout the used car buying journey.
RequirementsRequired Qualifications
- 3+ years of experience in automotive sales or dealership business management with premium automotive brands.
- Track record of achieving sales targets and improving profit margins.
- Strong understanding of finance products, compliance, and deal structuring in an automotive retail or dealership environment.
- Knowledge of used car operations.
- Experience managing customer relationships in automotive retail sales.
- Full UK driving licence.
- Eligibility to work in the UK.
Benefits
- Colleague Referral Scheme (£500 - £1000)
- A range of Mercedes Benz training and leadership programmes
- Platinum Plus Rewards Scheme
- Colleague Car Purchase Scheme
- Eye care Vouchers
- Life Assurance (4 x annual salary)
- 31 days holiday (including bank holidays), rising to 38 days with length of service
- Wellbeing Support
- Company Pension
- Full uniform provided
Skills Required
- 3+ years of experience in automotive sales or dealership business management with premium automotive brands
- Track record of achieving sales targets and improving profit margins
- Strong understanding of finance products, compliance, and deal structuring in an automotive retail or dealership environment
- Knowledge of used car operations
- Experience managing customer relationships in automotive retail sales
- Full UK driving licence
- Eligibility to work in the UK
What We Do
LSH Auto is a premium automotive retailer operating Mercedes-Benz, BYD, and smart dealerships. They provide new and used vehicle sales, aftersales services, maintenance, and repairs. As part of the Lei Shing Hong Group, they have a long-standing heritage in the automotive industry, focusing on delivering exceptional customer experiences and maintaining high standards in sales, service, and support across their various locations in the UK and internationally.
