5-6 month contract role
At ING, we believe banking should make life easier, not more complicated. Our purpose is to empower people to stay a step ahead in life and in business, and that starts with creating an environment where our people can do their best work.
With a team member heading off on parental break, we have a contract opportunity for an organised, experienced and hands-on Business Manager to work closely with our CRO and Risk Management leadership team, to support planning, alignment and operational deliverables across the division.
What you’ll do
Develop and maintain the strategic plan for Risk Management, including the roadmap.
Translate the strategy into deliverables plans, track execution, challenge whether activities align to priorities and prepare options when priorities compete.
Own the operating rhythm of the Risk function, including leadership meetings, governance calendar, board and committee meetings planning, executive papers, annual planning cycle, budget cycle, people cycle and ensure co-ordination such that the CRO meets regulatory commitments.
Lead financial management of the function, including setting and ongoing monitoring of budgets, forecasts and associated workforce planning support for people leaders within Risk.
Responsible for the alignment and interdependencies with the Risk Management unit from a strategic planning, financial and transformational perspective.
Develop internal communications plan and associated messages/presentations.
Provide the CRO executive support at strategic level by synthesising information, identifying key issues, recommending options, highlighting risks and ensuring decisions are implemented afterwards.
Maintain stakeholder maps
What we’re looking for
Highly organised, hands-on approach with ability to effectively prior
Prowess with communications and presentations - translating objectives and initiatives into impactful presentations for senior stakeholders (local and global)
10 years of experience as a Senior Business Manager or Chief of Staff, ideally accompanied with experience in Risk Management
Hands-on proven project management skills
Data savvy, including financial management, forecasting and budgeting
Sound knowledge of financial services processes, systems and products
High proficiency in Word, Excel, PowerPoint
Tableau (desirable)
Sound judgement in complex and ambiguous situations
Strong stakeholder management skills
What’s in it for you?
Discounted ING Health Insurance
An additional Rest Day to support your wellbeing
An IMPACT day to volunteer on approved sustainability activity
About Us
At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.
Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.
We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply
Sound like your kind of vibe? We can’t wait to hear from you!
ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.
Need more?
Contact Gail.Cunningham.com or [email protected]
For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: [email protected]
Applications close: 22nd July
Skills Required
- Highly organised, hands-on approach
- Strong communications and presentation skills for senior stakeholders
- 10 years of experience as a Senior Business Manager or Chief of Staff
- Experience in Risk Management
- Proven project management skills
- Financial management, forecasting and budgeting experience
- Sound knowledge of financial services processes, systems and products
- High proficiency in Word, Excel, PowerPoint
- Tableau
- Sound judgment in complex and ambiguous situations
- Strong stakeholder management skills
What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
