Work Schedule
Standard (Mon-Fri)Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, OfficeJob Description
Job Description
The Business Manager develops and maintains the relationship with commercial clients, through understanding the client’s organization and business needs. This role enhances client service and satisfaction in the overall best interest of the company. They build a foundational relationship with business accounts which represent a high level of volume and complexity in a site. This role generates business growth through identifying and developing business opportunities with our existing clients and partnership with Sales.
Location: Onsite Greenville, NC
Key Responsibilities
- Develop and manage the strategic business relationship with existing and new clients.
- Build client relationships, partnerships, and identifying growth opportunities with existing clients.
- Facilitate the execution of the portfolio management strategy for a program of clients and/or projects.
- Serve as escalation point for critical needs, prioritization, and decision making.
- Work closely with project team members to ensure best in class service for the client.
- Drive contract compliance; generate and negotiate new contracts and updates to existing contracts with input from the Portfolio Manager, Business Development Executives, and site leadership.
- Manage Demand portion of S&OP processes; use business intelligence and client input to drive long-term demand and capacity scenario planning. Assist in development of annual operating plan.
- Determine solutions aligned with site strategy as well as business and client requirements; understand how the technical and business specifics contribute to this overall strategy
Education & Experience
- Bachelor’s degree in science or business is required. Master’s degree in business or science is helpful.
- 3 years of previous related experience in project management, account management, sales or marketing with internal or external client-facing responsibilities.
- Experience with budgeting and forecasting is required.
Knowledge, Skills, Abilities
- Some understanding of project management principles is required.
- Knowledge of pharmaceutical or contract manufacturing industry is strongly preferred.
- Outstanding communication skills; capable of maintaining optimistic communication with clients and internal customers, while handling complex situations.
- Highly skilled at conflict resolution and negotiation.
Skills Required
- Bachelor's degree in science or business
- Master's degree in business or science
- 3 years of related experience in project management, account management, sales, or marketing with client-facing responsibilities
- Experience with budgeting and forecasting
- Some understanding of project management principles
- Knowledge of pharmaceutical or contract manufacturing industry
- Outstanding communication skills
- Skilled at conflict resolution and negotiation
- Experience managing the Demand portion of S&OP processes and demand/capacity scenario planning
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
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Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
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Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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