About Gelato
Gelato has created the world’s largest global network for on-demand production of custom products – from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions.
At Gelato, we don’t own production facilities – we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. It’s smarter, faster, and greener.
With GelatoConnect, our SaaS platform, we’re driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. With GelatoConnect, we’re reshaping the print industry to be more efficient, sustainable, and profitable.
What you’ll be doing
Reporting directly to the Founder & CEO, Henrik Muller-Hansen and working closely with the Gelato leadership team, you will support the day-to-day activities of the CEO. You will be driving the business and implementing change, ensuring that what is agreed upon is actually delivered, interacting with senior leaders and with external stakeholders, including customers, strategic partners, and investors.
You will be at the core of the strategic agenda, participating in strategy meetings, contributing to the preparation materials and following up on decisions related to the board. You will also gain hands-on operational experience across all functions, for example supporting marketing, growth initiatives, customer engagements, making business cases, leading projects, and product management.
In particular, you will work on high-impact operational initiatives such as scaling global supply chains, improving production partner performance, and embedding AI into logistics and fulfillment. This role is ideal for someone who not only thrives in strategy but also enjoys driving operational execution at scale.
The expected tenure in this position is 12-18 months. Upon completion, we will work together and identify the relevant leadership position in Gelato.
Who you are
To be successful as a Business Manager in the CEO's Office, you should have attention to detail and promptly identify problems coupled with solutions. Candidates should showcase great leadership abilities, grit, tenacity, strong interpersonal skills, as well as relentless energy in problem-solving. Stellar achievements in for example a sport at globally competitive levels or in special operations units in the military are experiences that we search for and value.
We are looking for a person who is curious, has an interest in business, people, and the global community, and is able to get acquainted with new situations quickly. You should be self-driven and actively seek to take part in something that is probably best described as climbing Mount Everest over and over again. You not only enjoy challenges but you actively search for them. You have exceptional analytical skills, and have natural entrepreneurial tendencies.
We would like to see evidence of the following when reviewing your background:
- 5+ years of work experience from a leading global company
- A strong intellectual curiosity and aptitude for emerging technologies, particularly artificial intelligence
- Master's degree and/or MBA in business, economics from a leading institution
- Sport or military achievements are something that we value highly
- A creative and analytical mindset
- A positive attitude and never-ending appetite for learning more
- Resilience, drive and ability to thrive in an entrepreneurial environment
- Excellent written, verbal, and interpersonal skills
- Superb attention to detail
- Excellent time management skills
- Proven ability or strong interest in operations, supply chain, or process optimization, ideally in a global or technology-driven business
- Excited by the challenge of improving execution at scale, not just shaping strategy
What it’s like to work at Gelato
We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application.
At Gelato, we pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth.
Lastly, we ask that you please upload your CV in English, regardless of which country you are applying from.
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What We Do
Gelato’s mission is to empower the rapidly growing creator economy with local production and delivery of any customized item to any consumer on the planet. Its curated marketplace lowers the barriers and resolves the "last mile" for any creator or entrepreneur that would like to create and sell their products online. Local production on demand means lower costs, shorter and faster delivery, reduced carbon emissions, and no upfront investments. Gelato handles every step of the process from an order is placed and until it is delivered to the end-customer, so that the creators can focus their time and energy on creating and selling.
