Business Manager - Centrepoint

Reposted 13 Hours Ago
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Hiring Remotely in Bahrain
Remote
Senior level
Fitness • Retail • Hospitality
The Role
The Business Manager is responsible for driving sales, managing operations, coaching staff, maintaining customer service, and ensuring financial goals are met while overseeing all store processes and reporting.
Summary Generated by Built In
Business Manager (Centrepoint)  Responsibilities

•  Responsible for the overall success driving sales, reinforcing operations, and staff development, as well as overall service and brand integrity for the store
•  Managing the P&L to achieve company sales, service goals & overall financial targets
• To manage the day to day operational and staffing requirements of the store including rota, security, finance, personnel & maintenance issues
• Continually monitor store processes and procedures to ensure best practice standards are in place
• Manage, supervise and coach staff in recruiting, hiring and training of store Sales Associates.
•  To ensure the highest level of customer service is given and measured against set objectives
•  Maintain daily financial recaps and communicate and educate store management.
•  Full stock and stock take accountability, maintaining optimal stock levels in core and campaign best selling lines
•  Full administrative responsibility for store reporting
• Management of store housekeeping and Visual Merchandising in line with Centrepoint & Landmark guidelines
•  Management & maintenance of key internal & external relationships to drive the success of the store
•  Drive membership of Shukran & manage data entry requirements 
QualificationsAt least 5-10 years of work experience in retail on a similar role, Bachelor’s Degree  About Us

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

About the Team

Founded in Kuwait in 2005. Centrepoint forms part of the Landmark Group and is home to four of the region’s most beloved, fordable and stylish brands – Splash, Shoe mart, Babyshop, and Lifestyle Today, we cater to multiple markets across eight countries in the Middle East and Africa, with 142 stores occupying 6.2 million square feet of retail space. With numerous new store openings planned for the future, Centrepoint is committed to expanding our footprint while simultaneously moving towards absolute environmental sustainability.  

Whether you’re looking to beautify yourself, your family or your home, Centrepoint is proud to be the one stop destination trusted by generations of value seeking customers who seek quality without compromise. Delivering as industry leading omni channel customer experience, we pride ourselves on being at the forefront of the regions retail landscape, where we continue to set industry benchmarks with a philosophy of beauty, quality and inclusivity that gives consumers access to popular trends as well as life’s essentials in considered retail and online environments. 

Skills Required

  • At least 5-10 years of work experience in retail
  • Bachelor's Degree
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The Company
Dubai
30,112 Employees
Year Founded: 1973

What We Do

Founded in 1973 in Bahrain, Landmark Group has grown to become one of the largest and most successful omnichannel retail and hospitality conglomerates, with presence across 17 countries in the Middle East, Africa, India and Southeast Asia. Based in the UAE since 1990, the Group owns and operates 21 established homegrown and 4 franchise brands across an extensive network of more than 2,200 outlets, encompassing a gross leasable area of 30 million square feet. Landmark Group's success is driven by its diverse portfolio of established brands, across multiple retail categories, offering a comprehensive range of products across fashion, home, groceries and electronics. These include Centrepoint, Max Fashion, Home Centre, Babyshop, Splash, Shoemart, Lifestyle, Viva, Emax, Home Box, Styli, Shoexpress, Spar and Easybuy. Beyond retail, Landmark Group has diversified into the leisure, fitness and hospitality sectors with brands like Fitness First, Citymax, Fun City, Fun Ville, Zafran and Carluccio’s. The Group boasts unparalleled logistics capabilities, owning the MENA region's largest privately-owned distribution hub - Omega Logistics and Logistiq, which offers state-of-the-art third-party logistics services. Landmark Group places a strong emphasis on delivering exceptional value and achieving customer satisfaction throughout its comprehensive product range. Across its loyalty programmes, the Group enjoys a loyal customer base with more than 35 million active users. The company has a dedicated workforce of more than 53,000 employees and continues to be certified as a Great Place to Work (GPTW) since 2017.

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