Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Location:
Gloucester,MA, Singapore,SGPYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
Manage the order fulfillment process from forecast, manufacturing slot request, booking closure and shipment for individual customer or region..
Work in cross functional groups to translate customer configuration requirements into buildable systems within manufacturing business guidelines
Work with Product Line Managers or Product Managers and Engineering to determine and process Non-standard requests (NSRs) from customers
Communicate status and maintenance of commitments to customers, including source inspections
Primary interface with Manufacturing Project Managers. Coordinate communications of order shipment status & configuration changes between manufacturing and account teams
Escalate to Account Team management as needed to resolve booking or revenue issues
Prepare clean booking checklist (CBC) to ensure all booking requirements (e.g., purchase orders, spec demonstration approvals (SDA), clarification letters, etc.) are complete
Initiate customer requested inside lead-time change requests for approvals
Functional Knowledge
- Demonstrates depth and/or breadth of expertise in own specialized discipline or field
Business Expertise
- Interprets internal/external business challenges and recommends best practices to improve products, processes or services
Leadership
- May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
Problem Solving
- Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
Impact
- Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
Interpersonal Skills
- Communicates difficult concepts and negotiates with others to adopt a different point of view
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 10% of the TimeRelocation Eligible:
YesApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Skills Required
- Experience in order fulfillment process and customer service
- Ability to work in cross-functional teams
- Strong communication and interpersonal skills
- Analytical skills to solve complex problems
Applied Materials Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.
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Retirement Support — Retirement offerings are positioned as a meaningful part of total rewards, with a 401(k) match structure and auto-enrollment described alongside participation in stock-related programs. The combination of matching and purchase discounts is presented as strengthening longer-term financial benefits beyond base pay.
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Healthcare Strength — Health coverage is characterized as comprehensive, spanning medical/dental/vision as well as life and disability protections, with additional support like EAP and virtual care. Onsite fitness/health centers in certain locations further reinforce the sense of a robust health and wellness benefits stack.
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Leave & Time Off Breadth — Time-off provisions are described as broad, including flexible/unlimited PTO in some roles, paid holidays, sick time, bereavement leave, and parental leave. Flex-time and flexible hours appear repeatedly as part of the overall rewards experience.
Applied Materials Insights
What We Do
Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.
