Business Management Intern

Posted 2 Days Ago
Be an Early Applicant
Cape Town, Western Cape, ZAF
In-Office
Internship
eCommerce • Retail
The Role
Business Management Intern supporting e-commerce operations through dashboard maintenance, reporting, data organization, process administration, SOP updates, and operational analysis. The role involves identifying trends and bottlenecks, preparing insights for senior team members, maintaining accurate records, and collaborating across teams to meet operational targets. Candidates should have an N6 qualification in Business Management, Information Systems, or a related field, plus Excel or Google Sheets skills, analytical ability, attention to detail, and strong communication.
Summary Generated by Built In

Takealot.com, South Africa's leading online retailer, is looking for a highly talented Business Management Intern that has a love for analysis and reporting  to join our team in 

We are a fast-paced team looking for a hard-working, curious individual who loves working with numbers, organizing information, and learning how things work behind the scenes. In this entry-level role, you don't need years of experience - just a strong work ethic, great attention to detail, and a real interest in growing your data analysis skills. 

Requirements:

Qualifications & Experience:

N6 in Business Management, Information Systems, or similar

No prior work experience required — this is an entry-level internship 

The skills we need:

  • Data & Tech Aptitude: Practical working knowledge of Excel or Google Sheets (sorting, formulas, data organization) and eagerness to quickly learn new softwares. 
  • Data Interpretation: Ability to organize raw numbers, spot patterns or trends, and present findings clearly.
  • Rigorous Attention to Detail: Meticulous, accurate, and double-checks work - especially when handling large volumes of operational numbers.
  • Inquisitive & Analytical Mindset: Driven by curiosity, eager to understand how operations work end-to-end, and motivated to solve problems using data.
  • Strong Work Ethic & Resilience: Hard-working, adaptable, and eager to step up to high expectations in a fast-moving business.
  • Effective Communicator: Clear written and verbal communication, with a collaborative attitude and a willingness to voice ideas.

Attributes required: 

  • Inquisitive & Analytical: Driven by curiosity, eager to understand how e-commerce operations work end-to-end, and motivated to solve problems using data.
  • Ambitious & Hard-Working: High energy, strong work ethic, and eager to step up to high expectations in a fast-paced environment.
  • Collaborative & Hands-On: A team player who isn't afraid to roll up their sleeves, contribute creative ideas, and voice their opinion.

Key responsibilities:

  • Reporting & Dashboards: Help maintain and update operational dashboards using Excel, Google Sheets, and Looker to track core program KPIs.
  • Process Support & Administration: Maintain structured, accurate internal records, databases, and operational tracking files.
  • Support Enablement: Help structure and update SOPs and reference tools to assist our customer support team in resolving Shopper issues efficiently.
  • Problem Solving & Insights: Spot trends or operational bottlenecks in daily data, dig into the root causes, and present suggestions to senior team members.
  • Team Collaboration: Work collaboratively across teams to ensure daily operational targets are met.

This is a contract position

High Level: 

At the Takealot Group, our Graduate Programme will help you build both technical and soft-skills to launch your career, learning from the best in the business. The Internship program will prepare you for a career in a large-scale and fast-paced environment.

Every selected Graduate gains unique insights into the e-commerce environment with vast amounts of practical experience from daily exposure to a broad range of skills. The program consists of various technical and soft skill courses where you will receive training on a variety of areas.

You’ll be working with some of the strongest professionals South Africa has to offer who bring experience from a multitude of Great Industries.




The Environment:

  • takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it’s all in the execution after all.
  • We love what we do and what we are creating.

Let’s talk about life @ Takealot Group

  • The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
  • No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
  • Mentorship Program: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
  • Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
  • Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
  • Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
  • Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see? 

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.



Skills Required

  • N6 in Business Management, Information Systems, or a similar field
  • Practical working knowledge of Excel or Google Sheets, including sorting, formulas, and data organization
  • Ability to organize raw numbers, identify patterns or trends, and present findings clearly
  • Strong attention to detail and accuracy when handling operational data
  • Clear written and verbal communication skills
  • No prior work experience required

takealot.com Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about takealot.com and has not been reviewed or approved by takealot.com.

  • Fair & Transparent Compensation Pay is considered aligned with qualifications in select office and tech functions. This indicates pockets where compensation matches role expectations despite broader variability.
  • Wellbeing & Lifestyle Benefits Employee discounts and company-supported learning opportunities are available to some permanent staff. These perks add non-cash value that can help offset leaner core benefits in certain teams.
  • Leave & Time Off Breadth Paid sick leave, holidays, and flexible scheduling appear in some roles. Such time-off and flexibility elements contribute positively where offered.

takealot.com Insights

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The Company
HQ: Cape Town
5,026 Employees
Year Founded: 2011

What We Do

Takealot.com is the leading eCommerce retailer in South Africa and one of the largest, most innovative eCommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that our customer comes first. Need help or have a question? Reach out to us via our Help Center for assistance https://www.takealot.com/help-centre Our focus is dedicated to improving the customer experience, from the moment they arrive on our website to the moment they receive their order. By aligning ourselves to this philosophy, we believe Takealot will be the #1 shopping destination across Africa.

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