Business Listings & Citation Specialist

Reposted 15 Hours Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
40K-60K Annually
Mid level
Automotive • Professional Services • Retail • Transportation
The Role
Manage and optimize dealership business listings across platforms (Google, Bing, Apple Maps, Yelp, etc.), ensure data accuracy (NAPW), maintain tracking and analytics connections, troubleshoot listing issues, partner with vendors and cross-functional teams, enable platform features, and drive SEO performance through consistent citations and tracking.
Summary Generated by Built In
Dealership:L0021 LAD Advertising

Business Listings & Citation Specialist

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

Are you passionate about data accuracy, SEO, and making sure businesses stand out where it matters most? As a Business Listings & Citation Specialist, you’ll play a critical role in ensuring our dealership network is accurately represented across the digital landscape—helping us connect with customers and drive measurable results.

In this role, you'll work closely with SEO, Website, and Digital Marketing teams to update listings, resolve data discrepancies, and support dealership requests. This is a great opportunity for someone looking to grow a career in digital marketing, local SEO, or online business operations.

Location: Remote (West Coast - PST work hours)

Compensation Range: $40,000-$60,000, with a typical starting salary of $46,000. Actual pay may vary based on skills, experience, job-related knowledge, and location. Final compensation will be determined during the interview process in accordance with applicable pay equity and transparency laws.

What You'll Do

  • Update and maintain business listings across platforms such as Google Business Profile, Bing, Apple Maps, Yelp, and others
  • Review listings for accuracy and resolve inconsistencies in business information
  • Help maintain accurate dealership data, including business names, addresses, phone numbers, and website links
  • Partner with internal teams and vendors to support listing updates and improvements
  • Respond to dealership questions and assist with listing-related requests
  • Support the setup of new location features and business profiles
  • Assist with tracking and reporting efforts through tools such as Google Analytics and Google Search Console
  • Help maintain tracking phone numbers and directory information
  • Verify business information for new and existing dealership locations
  • Collaborate with SEO, Website, and Digital Marketing teams on ongoing projects and initiatives

What You'll Bring

  • Exceptional attention to detail—you notice what others miss
  • Strong sense of urgency and ability to manage time effectively
  • Clear, professional communication skills across teams and stakeholders
  • Basic understanding of digital marketing, SEO, or online business listings preferred
  • Experience using Google Business Profile, Yelp, Bing, or similar platforms is a plus ​
  • Ability to coach and influence others, driving consistency and best practices

We offer a comprehensive benefits package designed to support you and your family, including:  

  • Competitive pay 
  • Medical, Dental and Vision Plans 
  • Paid Holidays
  • PTO: 80 hours front-loaded on day 1  
  • Short and Long-Term Disability 
  • Paid Life Insurance 
  • 401(k) Retirement Plan 
  • Employee Stock Purchase Plan 
  • Lithia Learning Center 
  • Vehicle Purchase Discounts 
  • Wellness Programs ​

For a more detailed view, visit: www.totalrewards.lithiadriveway.com. 

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Skills Required

  • Experience with listings and citation platforms (Google, Bing, Apple Maps, Yelp, Yahoo)
  • Working knowledge of SEO and how listings impact search performance
  • Experience configuring and maintaining analytics connections (Google Search Console, Google Analytics) and UTM usage
  • Exceptional attention to detail
  • Strong sense of urgency and effective time management
  • Clear, professional communication skills across teams and stakeholders
  • Analytical mindset with strong problem-solving and critical thinking skills
  • Ability to coach and influence others to drive consistency and best practices
  • Understanding of social and reputation management and their connection to SEO
  • Work West Coast - PST hours (remote)
  • High School graduate or equivalent; 18 years or older
  • Comply with drug-free workplace policies

Lithia Motors, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lithia Motors, Inc. and has not been reviewed or approved by Lithia Motors, Inc..

  • Strong & Reliable Incentives Sales-driven roles at busy stores can deliver good pay with a decent bonus structure, and commission-heavy plans reward volume. A “create your own paycheck” dynamic is described when hustle and long hours coincide with strong store traffic.
  • Healthcare Strength The core package includes medical, dental, vision, disability, life, and an EAP, with wellness resources, on-site clinics in select areas, and telemedicine highlighted. Discounts and employee pricing complement the benefits portfolio and bolster overall wellbeing support.
  • Retirement Support A 401(k) plan with company match and auto-enrollment is emphasized on benefits materials, with defined vesting and savings tools. Retirement programs are positioned as a core element of total compensation.

Lithia Motors, Inc. Insights

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The Company
HQ: Medford, OR
30,000 Employees

What We Do

Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.

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