Business-Line Quality Assurance Analyst/Tester - Corporate Functions

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

SUMMARY

U.S. Bank is seeking a highly effective and detail-oriented Business Line Quality Assurance (BLQA) Analyst to support the organization's risk management and control environment through the independent assessment of key business processes and controls. This role partners closely with business line leaders, Risk Management, Audit, and other stakeholders to evaluate control design and operating effectiveness, identify opportunities for process improvement, and promote adherence to regulatory and policy requirements. The successful candidate will leverage strong analytical skills, critical thinking, and effective communication to drive high-quality testing results and support a culture of continuous improvement. Success in this role will be measured through timely and accurate execution of testing activities, identification and escalation of control concerns, proactive risk mitigation efforts, and collaborative partnerships that strengthen the overall control environment.

RESPONSIBILITIES

Partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to support and maintain an effective risk management framework. Executes quality assurance reviews and control testing to assess control design and operating effectiveness, validate compliance with policies, procedures, and regulatory requirements, and evaluate the adequacy of supporting documentation and evidence. Identifies control gaps, process weaknesses, and opportunities for improvement, and communicates findings and recommendations to appropriate stakeholders. Identifies, responds to, and escalates risks as appropriate while supporting issue management and remediation validation activities. Leverages data analysis and technology-enabled solutions, including AI tools such as Microsoft Copilot, to enhance testing efficiency, documentation quality, and risk insights. Serves as an independent challenge function and a liaison between the Line of Business and Lines of Defense to promote a strong control environment and effective risk management practices.

BASIC QUALIFICATIONS
- Typically more than three years of applicable experience.

- Bachelor's degree, or equivalent work experience.

PREFERRED SKILLS/EXPERIENCE

- Intermediate knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business.
- Intermediate understanding of the business line’s operations, products/services, systems, and associated risks/controls
- Thorough knowledge of Risk/Compliance/Audit competencies.
- Strong analytical, process facilitation and project management skills.
- Effective presentation, interpersonal, written and verbal communication skills.
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications and word processing, spreadsheets, databases, and presentations, and AI-enabled tools such as Microsoft Copilot, with a general understanding of research, and workflow automation use cases.

- Applicable professional certifications.

LOCATION EXPECTATIONS

- This role requires working onsite from a U.S. Bank location three or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.