Business Lead, Lifecycle Services

Posted Yesterday
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2 Locations
In-Office
Senior level
Hardware • Software
The Role
Leads Lifecycle Services growth across assigned territories by managing performance reporting, forecasting, business planning, seller competencies, commercial programs, offering launches, and customer-focused sales enablement. Partners across matrixed teams, supports services and solutions businesses, participates in marketing activities, and travels up to 40% to visit customers within Tennessee, Alabama, or Mississippi.
Summary Generated by Built In

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As the Lifecycle Services Business Lead, you will help with commercial marketing activities, develop competency for sellers and domain experts, interface with Lifecyle Services Team, manage performance, funnel and forecasting, and provide needed support between selling teams and the Lifecycle Services Businesses. You will report to the Lifecycle Services Sales Regional Manager and work remotely from any location within the aligned territory (Tennessee, Alabama, or Mississippi).


Your Responsibilities

  • Achieve growth and performance for the Lifecycle Services Business Segment in their geographical areas of responsibilities. This includes both the Services and Solutions businesses.
  • Manage business performance reporting and forecasting processes by geography and businesses.
  • Develop knowledge of portfolio capabilities and go-to-market models in Lifecycle Services.
  • Build and use knowledge of our industry strategies and become familiar with outcome-based selling principles.
  • Develop and execute annual Business Plan for assigned geographies for Lifecycle Services.
  • Ensure regional selling resources maintain the appropriate competencies across assigned Lifecycle Services offerings.
  • Plan and implement commercial programs related to Lifecycle Services responsibility.
  • Influence and operate across a matrixed organization
  • Lead launch of new offerings to the sales team and channel.
  • Provide feedback to appropriate portfolio teams to improve customer outcomes delivered by our solutions.
  • Collaborate and share insights with regional and global peers.
  • Participate in trade shows, seminars and other marketing activities
  • Pursue personal learning, development of skills in job-related technical and professional areas.
  • Participate in calls and meetings by phone or in-person.

How You Work

  • Build customer relationships and provide customer-centric solutions.
  • Plan and prioritize your work to meet commitments aligned with our goals.
  • Adapt approach and demeanor in real-time to match the shifting demands of different situations.
  • Learn through experimentation when solving new problems, using both successes and failures as learning fodder.
  • Gain the trust of others through integrity and authenticity.
  • Develop and deliver multi-mode communications that convey a clear understanding of the needs of different audiences.
  • Relate openly with diverse groups of people.
  • Achieve results, even under tough circumstances.
  • Build partnerships and work with others to meet shared goals.
  • Maneuver through complex policy, process, and people-related organizational dynamics.

The Essentials - You Will Have

  • Bachelor's degree or equivalent years of relevant experience.
  • Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future, for this job opening.
  • A valid driver's license.
  • The ability to travel up to 40% travel to customers within assigned geography will be required.

The Preferred - You Might Also Have

  • Bachelor's degree in an Engineering or technical field.
  • Minimum 5 years professional experience in Services and Solutions (or related) experience
  • Familiarity with outcome-based selling and industry strategies
  • Project management skills
  • Commercial skills
  • Experience selling services
  • Experience with Rockwell Automation limited distribution and market access model

What We Offer

  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life.
  • To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.


This role is a part of a job family. Compensation will be determined by skills and experience level.


We are an Equal Opportunity Employer including disability and veterans.


If you are someone with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Skills Required

  • Bachelor's degree or equivalent years of relevant experience
  • Legal authorization to work in the United States without employment visa sponsorship
  • Valid driver's license
  • Bachelor's degree in an engineering or technical field
  • Minimum five years of professional experience in services and solutions or a related field
  • Familiarity with outcome-based selling and industry strategies
  • Project management skills
  • Commercial skills
  • Experience selling services
  • Experience with Rockwell Automation's limited distribution and market access model

Rockwell Automation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Rockwell Automation and has not been reviewed or approved by Rockwell Automation.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, mental‑health support, disability and life insurance, and wellness resources. Multiple plan choices and supportive programs contribute to the package feeling well‑rounded.
  • Retirement Support — Retirement benefits include a 401(k)/Retirement Savings Plan with employer matching that is positioned as a meaningful part of total compensation. These offerings reinforce longer‑term financial security as a core strength.
  • Parental & Family Support — Paid parental leave was expanded and a paid caregiver leave was added, indicating clear support for family needs. These policies are complemented by flexibility signals and dedicated paid volunteer time.

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The Company
HQ: Milwaukee, WI
22,000 Employees
Year Founded: 1903

What We Do

At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.

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