Business Knowledge Development (BKD) Training Specialist

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Cyprus
Remote
Mid level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
The Role
Design, develop, and deliver onboarding and business knowledge training (online and offline). Create and maintain learning content, use LMS and AI/multimedia tools, collect feedback, assess effectiveness, track completion, identify knowledge gaps, and support L&D projects and continuous improvement.
Summary Generated by Built In

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide. 

Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose.

Why this role matters

The Business Knowledge Development (BKD) Training Specialist is responsible for delivering onboarding training and other training related to the Business Knowledge Development area. This role manages the full training cycle: from content creation and session organisation to training delivery, feedback collection, assessments, reporting and continuous content improvement.

What you'll actually do
  • Designing, developing, and delivering online and offline onboarding and other business knowledge training sessions, in line with training plans.
  • Create and maintain learning content (decks, handbooks, infographics, e-learning courses, videos etc), leveraging AI-based and other design tools to optimise learning content creation and personalisation and create visually compelling training materials.
  • In collaboration with SME, ensure all content complies with company standards and adult learning principles and remains engaging and accessible.
  • Update and improve content based on learner feedback, process changes, or strategic goals.
  • Conduct surveys, gather participant feedback, and analyse assessment results to evaluate training effectiveness and identify improvements
  • Identify knowledge gaps and propose appropriate training interventions.
  • Track participation and completion; maintain accurate records of training hours and outcomes.
  • Supporting projects on any learning & development assignments as required, supporting business improvement and sustaining change;
  • Perform other ad hoc tasks as assigned by the Head of Business Knowledge Development.
Who we’re looking for
  • A bachelor’s degree in Learning & Development, Education, Instructional Design, Organisational Psychology, or a related field is preferred.
  • Certifications in adult learning, instructional design, or training delivery would be preferred.
  • Previous successful experience as a trainer /presenter, both online / offline
  • Familiarity with a variety of training methods (mentoring, workshops, e-learning, coaching, online/offline, microlearning etc.).
  • Fluent in English (spoken and written).
  • Proficiency in MS Office and/or Google Workspace.
  • Familiarity with AI and multimedia tools for learning content development
  • Practical experience or strong interest in financial markets, trading platforms, fintech, knowledge of CFD products, forex trading, or financial literacy topics.
  • Experience using LMS tools such as LearnUpon, Degreed, or Articulate Storyline.
  • Approachable and able to build rapport quickly with people of all levels
  • Well-spoken and strong written communication 
  • Engaging storytelling and facilitation skills to capture attention and retain focus.High adaptability and ability to simplify complex topics.
  • Creative mindset with the ability to approach learning design innovatively.
What we offer along the way
  • Competitive salary and annual performance bonus
  • Full relocation support for you and your family — flights, housing, visas, and legal assistance included
  • Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
  • Unlimited learning opportunities: external courses, English lessons, career and leadership development
  • Education allowance covering school and kindergarten fees
  • 21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
  • Employee appreciation program: branded gifts, birthday day-offs, celebration budgets for weddings, newborns, and milestones
  • “Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
  • Employee share scheme — grow with us

At Exness, we know that changing jobs - and changing countries - is a big step. That’s why relocation with Exness is different. We make it smooth, supported, and truly life-changing.


What it's like here

Curious about what working at Exness really looks like? Follow us on Instagram and LinkedIn.

We share the real Exness experience - our people, ideas, moments, and everything in between.


Sounds like you? Apply.

Please note: We occasionally amend or withdraw Exness jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Exness/Exness Group companies around the world. Exness Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Exness. Anyone who demands such a fee is not an authorized Exness representative and you are strongly advised to refuse any such demand.

At Exness, we're an equal opportunity employer where every individual is valued. No matter your race, color, religion, sex, national origin, sexual orientation, gender identity or disability, we welcome you. As an international fintech company, we embrace the richness of our diverse team, respecting each individual and promoting gender equality for all genders in our workforce.

Skills Required

  • Previous experience as a trainer/presenter (online and offline)
  • Familiarity with a variety of training methods (mentoring, workshops, e-learning, microlearning, coaching)
  • Fluent English (spoken and written)
  • Proficiency in MS Office and/or Google Workspace
  • Familiarity with AI and multimedia tools for learning content development
  • Experience using LMS tools such as LearnUpon, Degreed, or Articulate Storyline
  • Practical experience or strong interest in financial markets, trading platforms, or fintech (CFD, forex knowledge helpful)
  • Approachable with strong interpersonal and facilitation skills
  • Strong written communication and storytelling skills; ability to simplify complex topics
  • Bachelor's degree in Learning & Development, Education, Instructional Design, Organisational Psychology or related (preferred)
  • Certifications in adult learning, instructional design, or training delivery (preferred)
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The Company
HQ: Limassol
3,651 Employees
Year Founded: 2008

What We Do

Exness Group is a global multi-asset broker that was founded in 2008 with the mission to reshape the online trading industry. We aim to maximize our client's potential when trading the markets by offering better-than-market conditions on currencies, crypto, stocks, indices, metals, and commodities.Our fresh scientific and ethical approach has resonated with traders around the world, and the company has gone from strength to strength, with trading volumes hitting new monthly records in 2023 at $3 trillion from an active client base of 414,502+We think business and act human. Our growing #ExnessFamily has more than 2,000 employees in offices located in Asia and Europe. Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. We are constantly expanding into new markets, and we're looking for a passionate team to help us grow. If you are looking for a new challenge and want to be a part of the future of online trading, please check out our open positions

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