Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.
Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.
With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.
Role OverviewWe are seeking a Business Intelligence (Commercial) Analyst to partner closely with Commercial, Sales, Product, and Operations teams to drive revenue growth and business performance through data-driven insights.
This role focuses on translating data into actionable commercial strategies — identifying revenue opportunities, optimising merchant performance, improving sales effectiveness, and enabling leadership decision-making.
You will act as a strategic thought partner to business stakeholders, ensuring insights are not only accurate but impactful and aligned with growth objectives.
Key ResponsibilitiesCommercial Performance & Revenue Insights- Analyse sales, merchant, and transaction data to identify growth opportunities and revenue drivers
- Track and optimise key commercial KPIs including acquisition, retention, activation, and monetisation
- Provide insights to improve merchant performance, pricing strategy, and campaign effectiveness
- Support quarterly and annual business planning with data-backed projections and performance analysis
- Develop dashboards and reporting frameworks to support Sales, Partnerships, and Account Management teams
- Analyse sales funnel performance, conversion rates, and pipeline health
- Identify gaps and opportunities in go-to-market strategy
- Provide performance insights to support incentive design and target setting
- Translate ambiguous business questions into clear analytical approaches
- Partner with leadership on performance reviews, growth initiatives, and strategic priorities
- Deliver clear, executive-ready presentations and storytelling backed by data
- Design and maintain dashboards using BI tools (Tableau, Power BI, Looker)
- Standardise commercial metrics and definitions across the organisation
- Improve reporting automation and reduce manual analysis
RequirementsExperience
- 3+ years in Business Intelligence, Commercial Analytics, Revenue Analytics, or similar roles
- Experience supporting Sales, Commercial, or GTM teams in a high-growth or tech-driven environment
- Strong understanding of business performance metrics and revenue models
- Strong SQL proficiency
- Experience with BI tools (Tableau, Power BI, Looker, etc.)
- Experience analysing sales funnels, customer cohorts, and revenue performance
- Python or R is a plus, but not mandatory
- Strong commercial acumen and business judgement
- Ability to influence stakeholders through data storytelling
- Proactive problem solver focused on impact, not just reporting
- Comfortable working cross-functionally in fast-paced environments
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What We Do
EPOS, founded in 2009, is a leading Point-Of-Sales (POS) system vendor. We aim to provide SMEs powerful yet cost-effective digital solutions. Our systems are used in over 60 different industries, including major Singapore government agencies and MNCs. We have an active and strong team capable of flexible customisation requirements and handling of major projects (e.g. major clients will have 50-60 outlets, with more than 100 POS terminals). Our clients include LTA, KKHospital, Popular Bookstore, UMart, Bounce Inc. We are a team that is truly passionate about helping businesses succeed. We want to see our customers thrive, and to expand and grow their business as ours.
