End Date
Wednesday 11 March 2026Salary Range
£67,023 - £74,470We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job ShareJob Description Summary
Provides insightful, high quality complex information, advice and guidance exercising control and tailored to senior stakeholder needs EITHER through managing a small team AND/OR operating as an analytical/research professional.Job Description
JOB TITLE: Business Intelligence Manager
SALARY: £61,344 - £68,160
LOCATION: Birmingham or Glasgow
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Birmingham or Glasgow office locations.
About this Opportunity
As part of the Performance & Insights team you will be responsible for delivering self-service reporting solutions utilising the advanced analytics and visualisation tools to Group Payments business areas and support with mentoring colleagues.
As a Business Intelligence Manager you’ll lead data‑driven governance for stakeholder forums—elevating the quality, speed, and transparency of decisions across the organisation—while empowering and mentoring junior colleagues to foster a high‑performing, engaged team culture. You’ll champion automation too, driving both Control and Process Automation within the Group Payments Performance Office and influencing change across the wider Group Payments teams.
You’ll also deliver advanced analytics and self-serve reporting solutions for Business areas within Group Payments, including:
- Leading requirement‑gathering discussions with business stakeholders to understand objectives, define data needs, and identify relevant data sources
- Designing and developing advanced reporting and analytics solutions using advanced tools and visualisation techniques to generate meaningful, actionable insights.
- Providing high‑quality, accurate, and timely reporting that meets business and regulatory requirements, leveraging both existing dashboards and newly developed reporting products
- Performing rigorous data quality assurance, validating inputs and outputs, challenging anomalies, and ensuring accuracy, completeness, and timeliness across all reporting.
- Managing data requirements, lineage, and governance controls, ensuring adherence to Group policies and enabling robust data oversight.
Why Lloyds Banking Group
If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.
What you’ll need
- Proven experience in delivering advanced analytics and self-serve reporting solutions within a regulated or complex financial services environment.
- In-depth knowledge of following areas –
- Extensive experience in designing and building new reports and insights, including data ingestion, transformation from multiple sources, and the creation of impactful visualisations
- Significant experience in developing and delivering complex analytics and insights using advanced analytics tools (e.g., advanced Excel, SQL, Python) and data visualisation platforms (e.g., Power BI)
- Strong ability to interpret large and complex data sets, designing and delivering efficient, effective solutions that meet requirements while providing high‑quality analysis, insight, and research—and proactively anticipating stakeholder needs
- Exceptional stakeholder engagement skills, with the ability to communicate clearly, influence effectively, and collaborate across cross-functional teams and departments.
- Advanced proficiency in Microsoft Office tools (Word, Excel, PowerPoint), Power BI, JIRA with a track record of creating high-quality governance materials for senior stakeholders
- Continuous improvement mindset, leveraging data analytics and automation to drive innovation and operational excellence.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Top Skills
What We Do
Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.
We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs.
The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.
