Business Intelligence Manage - Employee Benefits

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

About The Hartford

The Hartford is a leader in property and casualty insurance, group benefits, and mutual funds. We are committed to delivering exceptional value to our customers, agents, and employees through innovation, integrity, and operational excellence.

The Hartford's Employee Benefits division is seeking a Business Intelligence Manager (T7) to lead the strategy, delivery, and modernization of our BI reporting ecosystem. This role blends hands-on data engineering expertise with people leadership, overseeing a team of onshore and offshore resources while driving the transformation of our reporting platforms. The ideal candidate is a technically skilled, strategically minded leader who thrives in a fast-paced, regulated environment and is passionate about using data to drive business outcomes.

Key Responsibilities

BI Platform Modernization & Roadmap Management

• Lead the rationalization and replatforming of existing Business Intelligence reports from SAP Business Objects to SAP BI 2027 and/or ThoughtSpot (for Actuarial-specific reporting).

• Establish and manage a comprehensive migration roadmap inclusive of leadership checkpoints, stakeholder readouts, and progress reporting to senior management.

• Evaluate and recommend future BI delivery capabilities including Generative AI, Agentic AI solutions, self-service analytics, and delivery efficiencies that minimize rework and exceed customer expectations.

Team Leadership & People Management

• Directly manage a blended team of Hartford employees and Cognizant contractors, including 1 Hartford onshore employee, 1 Cognizant onshore resource, and 8 Cognizant offshore contractors.

• Provide coaching, mentorship, and performance management across the team, fostering a culture of accountability, collaboration, and continuous improvement.

• Model The Hartford's expected behaviors and leadership competencies; provide leadership perspective and strategic counsel to peers across the organization.

Investment Value Stream Participation

• Actively participate in and provide leadership expertise and guidance within Employee Benefits investment value streams, including Team Thunderbolts, Team Membrino, Team Cafe, and Team Ignite.

• Collaborate with value stream leads to align BI priorities with broader divisional and enterprise objectives.

Ad Hoc Analytics & Customer Support

• Field ad hoc data and analytics requests from field partners, customers, and leaders on a wide range of Employee Benefits insurance topics.

• Write and execute SQL queries against Snowflake, Oracle, and other data sources to investigate questions, produce datasets, and deliver timely answers.

• Leverage ThoughtSpot and other BI tools to provide rapid, accurate insights while meeting strict deadlines.

Regulatory, Compliance & Statutory Reporting

• Own and manage recurring compliance and statutory state reporting obligations, ensuring accuracy, timeliness, and adherence to all regulatory requirements.

• Manage industry survey data submissions and responses.

• Oversee and rationalize managed file transfer (MFT) data transmissions to external partners and vendors, ensuring proper data governance and protection against data breaches.

Vendor & Financial Management

• Review monthly contractor invoices to verify that billed hours are accurate and aligned with actuals, in coordination with the director.

• Partner with vendor management and procurement as needed to ensure contract compliance and cost efficiency.

Qualifications

• 3+ years of experience in Business Intelligence, data engineering, analytics, or a related discipline, preferably within the Employee Benefits insurance domain.

• Strong SQL proficiency with hands-on experience querying and manipulating data in enterprise database environments.

• Demonstrated experience with BI and analytics platforms, specifically SAP Business Objects and ThoughtSpot.

• Working knowledge of Snowflake and Oracle database environments.

• Proficiency in Microsoft Excel and familiarity with Microsoft Copilot.

• Proven ability to manage multiple competing priorities in a deadline-driven, regulated environment.

• Excellent problem-solving skills with the ability to analyze complex data sets and translate findings into actionable insights.

• Strong written and verbal communication skills with the ability to present to stakeholders at all levels.

• Experience managing or leading teams, including blended onshore/offshore and employee/contractor models.

• Direct experience in Employee Benefits insurance (group life, disability, absence management, or related lines of business) preferred.

• Experience leading BI platform migrations or large-scale reporting transformation programs.

• Familiarity with Agile delivery methodologies and participation in value streams or product teams.

• Exposure to Generative AI, Agentic AI, or advanced analytics concepts as they apply to BI delivery.

• Business Intelligence certifications (e.g., SAP, ThoughtSpot, Snowflake, or equivalent).

• This role will have a Hybrid work schedule, with the expectation of working in the Hartford, CT office 3 days a week (Tuesday through Thursday).

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

Candidates must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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