CampusWorks is seeking a highly analytical and customer-focused Business Intelligence (BI) Analyst to support a dedicated higher education client. This role serves as the primary reporting and analytics resource for the institution, partnering closely with administrative and academic departments to transform data into actionable insights.
The BI Analyst will be responsible for developing, maintaining, and optimizing reports, dashboards, and data solutions utilizing the institution’s Ellucian Colleague ERP and Entrinsik Informer reporting platform. The ideal candidate combines strong technical expertise with exceptional customer service skills and the ability to translate business requirements into meaningful reporting solutions.
This position is embedded within a single client environment and serves as a trusted advisor to campus stakeholders on reporting, analytics, and data governance initiatives.
Responsibilities
- Design, develop, and maintain operational, tactical, and executive-level reports using Entrinsik Informer.
- Create dashboards and data visualizations that support institutional decision-making.
- Develop and maintain ad-hoc reporting solutions for administrative and academic departments.
- Analyze institutional data trends and provide recommendations to improve business processes and outcomes.
- Ensure reporting solutions align with organizational goals and strategic initiatives.
- Serve as the primary reporting resource for Ellucian Colleague ERP data.
- Develop expertise in Colleague modules including:
- Student
- Finance
- Human Resources
- Advancement
- Financial Aid
- Academic Records
- Assist departments in understanding available data structures and reporting capabilities.
- Support data validation and reconciliation efforts across Colleague modules.
- Meet regularly with campus leaders and departmental representatives to gather reporting requirements.
- Translate business needs into technical specifications and reporting solutions.
- Provide consultative guidance on data interpretation and reporting best practices.
- Deliver training and support to end users on Informer reporting capabilities.
- Promote data accuracy, consistency, and integrity across reporting environments.
- Identify data quality issues and collaborate with stakeholders to resolve discrepancies.
- Document reporting definitions, business rules, and data standards.
- Assist with establishing reporting governance and institutional reporting standards.
- Identify opportunities to automate manual reporting processes.
- Recommend enhancements to reporting architecture and data delivery methods.
- Stay current on Ellucian Colleague, Informer, and higher education reporting best practices.
- Participate in strategic planning discussions related to analytics and institutional effectiveness.
Stakeholder Engagement
Data Governance & Quality
Continuous Improvement
Reporting & Analytics
Colleague ERP Support
Required Qualifications
- Bachelor’s degree in Information Systems, Computer Science, Business Analytics, Data Analytics, Higher Education Administration, or related field. Equivalent combination of education and experience may be considered.
- 3+ years of experience in business intelligence, reporting, analytics, or ERP support.
- Experience developing reports and dashboards for business stakeholders.
- Experience working directly with end users to gather and refine reporting requirements.
- Strong understanding of relational databases and reporting concepts.
- Experience with Ellucian Colleague ERP.
- Experience with Entrinsik Informer reporting platform.
- Understanding of data governance and data quality principles. Familiarity with Ellucian Data Models and Colleague data structures.
Preferred Qualifications
- Strong SQL and database querying skills.
- Knowledge of reporting, dashboard development, and data visualization best practices.
- Proficiency with Microsoft Excel and related analytical tools.
- Experience with Power BI or other modern visualization platforms.
- Knowledge of enrollment, finance, advancement, and student success metrics.
- Experience supporting executive leadership reporting.
Skills Required
- Bachelor's degree in Information Systems, Computer Science, Business Analytics, Data Analytics, Higher Education Administration, or related field (or equivalent experience)
- 3+ years of experience in business intelligence, reporting, analytics, or ERP support
- Experience developing reports and dashboards for business stakeholders
- Experience working directly with end users to gather and refine reporting requirements
- Strong understanding of relational databases and reporting concepts
- Experience with Ellucian Colleague ERP
- Experience with Entrinsik Informer reporting platform
- Strong SQL and database querying skills
- Proficiency with Microsoft Excel and related analytical tools
- Experience with Power BI or other modern visualization platforms
What We Do
Since our inception in 1999, CampusWorks has become a trusted partner of countless colleges and universities across the United States and Canada. We serve higher education exclusively, so we have a deep understanding of and appreciation for your institution's mission, vision, and values as well as the business and technical challenges you’re facing. Since we are not associated with any hardware or software vendors, institutions know they can count on us to listen to their needs, provide unbiased insights into their organizational challenges, and develop tailored solutions with their best interests in mind. Our professional services team is comprised of senior-level technical and functional experts who have the experience and skill to take on your toughest challenges. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academic Services—to remove obstacles standing in the way of success. We pride ourselves on the collaborative partnerships we form with our clients, and we value the opportunity to work alongside your team to implement change, achieve transformational results, and ensure lasting success. Dedicated exclusively to higher education, CampusWorks’ capabilities include: - Academic services - Accreditation and compliance - Assessments - Business process optimization - Cybersecurity - Enterprise resource planning (ERP) support - IT leadership - Network and infrastructure services - Project management - Shared services and collaborative services - Staff augmentation - Strategic planning Learn more at campusworksinc.com
