Business Intelligence Analyst

Join our Global Technology Strategy team!

This role offers a unique opportunity to lead data analytics initiatives that directly influence strategy and enterprise enablement. As a key contributor to the executive team to provide reporting and strategic reviews, you’ll help shape data-driven decisions across technology, finance, procurement, and operations.

This position will drive data processes to enhance through reporting automation and advanced analytics, while collaborating with multi-functional teams. You’ll gain exposure to high-impact projects and develop insights that support the organization’s mission to deliver smarter, more efficient outcomes.

Position Responsibilities:

• Design and maintain executive-level dashboards and reports using tools such as Power BI, SQL, Excel, and Planview to deliver actionable insights.

• Drive process automation and continuous improvement in analytics workflows to improve efficiency, accuracy, and scalability.

• Collaborate with team members across departments to define critical metrics, scope analytics projects, and align data strategies with business goals.

• Apply advanced analytics techniques, including machine learning and predictive modelling, to uncover trends to facilitate business and operational planning.

• Communicate complex data findings clearly and effectively to senior leadership and business partners to support data-driven decisions.

Required Qualifications:

• Demonstrated ability in data analytics, business intelligence, or technology strategy roles.

• Experience in leading and driving data presentation; discussions with executive leaders and present clear data stories.

• Minimum 5 years of hands-on experience with tools such as Power BI, SQL, Excel, JIRA, and Planview for data analysis, reporting, and process automation.

• Bachelor’s degree or equivalent experience in Computer Science, Data Science, Engineering, Business Analytics, or a related field; Master’s degree preferred.

• Familiarity with enterprise data environments, including data warehousing, ETL processes, and executive-level reporting.

Preferred Qualifications:

• Other certifications in analytics and/or project management.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.