Business Intelligence Analyst

We are seeking a dynamic, organized, and detail-oriented analyst to support the strategic marketing operations function at DigitalOcean. Supporting the Cloudways Marketing business, you will be an experienced business intelligence analyst with expert-level proficiency in Power BI, adept at conducting thorough data analysis, and developing complex SQL queries. Skilled in creating visually appealing dashboards and reports to drive informed decision-making, you will be a collaborative team player with a keen eye for detail and a proactive approach to problem-solving. A strong communicator, you will be able to translate complex findings into actionable insights, ensuring alignment with business objectives. Having an entrepreneurial spirit and mindset with a “make it happen” approach to tasks will be a strength.

Duties and Responsibilities:

• Conduct thorough data analysis to extract insights and drive informed decision-making.
• Develop and maintain complex SQL queries to manipulate and analyze large datasets efficiently.
• Utilize Power BI to create visually appealing and interactive dashboards for data visualization and reporting.
• Evaluate and enhance existing BI systems to meet evolving business needs.
• Interpret data using statistical techniques to provide ongoing reports and insights.
• Collaborate with cross-functional teams to gather requirements, define metrics, and deliver actionable insights.
• Conduct data exploration and visualization to identify key insights and opportunities for growth.
• Identify trends, patterns, and outliers in data to uncover opportunities for process improvement and optimization.
• Communicate findings and recommendations to stakeholders through clear and concise reports and presentations.
• Utilize statistical tools to analyze complex data sets and identify patterns and trends.
• Analyzing data to uncover insights and provide logical explanations for problems, while identifying and defining new avenues for growth and improvement opportunities.
• Provide actionable insights and recommendations and come up with tactical and strategic initiatives to meet departmental objectives.
• Stay updated on industry trends and emerging technologies in predictive analytics.
• Create and update technical documentation to ensure knowledge transfer and consistency.

Skills / Attributes Required:

• Bachelor or Master's in quantitative disciplines like Computer Science, Data Engineering, Data Science, Statistics, or Mathematics preferred
• Minimum 5-7 years of hands-on experience with Microsoft - Power BI. (Expert level)
• Experience in writing complex DAX queries in Power BI.
• Good understanding of SQL Server Reporting Services (SSRS) and Power BI report server
• Strong SQL writing abilities, using SQL to cleanse or transform data;
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in MS Excel & BI Technologies
• Ability to work independently and manage multiple projects simultaneously
• Ability to use data for business projections and new marketing campaigns.
• Experience in automating business processes through software solutions.
• Strong problem-solving abilities to adapt and thrive in a fast-paced deadline-oriented agile environment
• A highly ambitious, driven, and a go-getter attitude
• Ability to ask tough questions and the openness to be challenged
• Past experience working with SaaS implementations is a plus.
• Excellent communication and interpersonal skills to collaborate effectively with team members and stakeholders.

Why You’ll Like Working for DigitalOcean:

• We are proud to work here. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud computing so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. 
• We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support your overall well-being, from one-time work from home stipend to wellness allowance to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
• We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This job is located in Karachi, Pakistan

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