Business Intelligence Analyst

Posted Yesterday
4 Locations
Hybrid
Mid level
Legal Tech • Software
The Role
Collects, standardizes, and analyzes business intelligence to support marketing, business development, client relationships, and strategic planning. Maintains experience, relationship, rankings, credential, and industry data; conducts competitive and market research; creates dashboards and reports; manages alerts; and partners with stakeholders to make insights actionable for firmwide initiatives.
Summary Generated by Built In

The Business Intelligence Analyst will be instrumental in helping the firm collect, track, analyze, and deploy business intelligence to advance marketing and business development strategies.

The Analyst will drive the systematization and standardization of key business data and work to streamline the technology and repositories used to catalog and manage this intelligence. This work will directly support the firm's efforts to strengthen client relationships, deepen market insights, and uncover new growth opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Primary duties and responsibilities necessary for successful job performance include:

1. Collect, organize, and maintain critical business intelligence, including:

o Experience Data: Matter descriptions, jurisdictional expertise, industry/sector familiarity, and practice nuances.

o Relationship Data: "Who-Knows-Whom”, referral sources, judges, co-counsel, opposing counsel, clients, prospects, alumni, and other key contacts.

o Rankings & Credentials: Firm and attorney rankings, awards, and specialized educational credentials.

o Industry trends affecting current and prospective clients and target sectors.

o White Space Analysis: Underdeveloped or emerging practice areas and client needs for targeted business development efforts.

2. Standardize and systematize the collection and maintenance of business intelligence across firm systems and platforms to enable efficient retrieval and analysis.

3. Partner with internal stakeholders to ensure business intelligence is actionable, current, and easily accessible for marketing, client development, and strategic initiatives.

4. Conduct competitive research and market trend analysis to inform business development strategies and practice planning.

5. Create visual dashboards, profiles, and reports summarizing intelligence insights to support decision-making at the firm, practice group, and client team levels.

6. Establish and maintain news and litigation alerts to track updates on clients, prospects, and industries of strategic interest.

7. Contribute to cross-practice and firmwide initiatives focused on strengthening the firm's competitive positioning and market responsiveness.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

1. Bachelor’s Degree or equivalent in Business, Economics, Marketing, Information Science, or a related field.

2. 3+ years of experience in competitive intelligence, knowledge management, market research, business analysis, or business development, preferably in a law firm, consulting, or professional services environment.

3. Strong analytical, research, and data management skills, with the ability to extract meaningful insights from complex datasets.

4. Familiarity with client relationship mapping, rankings and credential tracking, and market opportunity analyses.

5. Familiarity with CRM and experience databases common to the legal industry.

6. Excellent written and verbal communication skills, with the ability to distill complex research into clear, actionable summaries.

7. High attention to detail and strong project management skills; ability to manage competing priorities and deadlines.

8. Proactive, self-motivated, and collaborative approach to work.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirement.

Equal Employment and Opportunity Statement:

Barnes & Thornburg is committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran’s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.

Skills Required

  • Bachelor’s degree or equivalent in Business, Economics, Marketing, Information Science, or a related field
  • 3+ years of experience in competitive intelligence, knowledge management, market research, business analysis, or business development
  • Strong analytical, research, and data management skills
  • Ability to extract meaningful insights from complex datasets
  • Familiarity with client relationship mapping, rankings and credential tracking, and market opportunity analysis
  • Familiarity with CRM and experience databases common to the legal industry
  • Excellent written and verbal communication skills
  • Strong project management skills and ability to manage competing priorities and deadlines
  • Proactive, self-motivated, and collaborative approach
  • Experience in a law firm, consulting, or professional services environment
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The Company
HQ: Indianapolis, IN
1,909 Employees

What We Do

In an evolving business landscape, we stand ready at a moment’s notice, adapting with agility and precision to achieve your highest goals. More than 800 legal professionals in 23 offices across the country collaborate seamlessly at Barnes & Thornburg to field the right team for you. As one of the 100 largest law firms in the United States, we put our collective experience across legal disciplines to work so you can conduct business in today’s changing marketplace.

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