GENERAL OVERVIEW:
Works with Business Intelligence and healthcare professionals to gather, organize, and present data to users. Presents meaningful analytics to the business in non-technical terms and formats. Creates basic and ad hoc reporting for users. Trains users on software and assists users with advanced reporting.
ESSENTIAL RESPONSIBILITIES:
- Develops business intelligence solutions through knowledge of user needs, appropriate data repositories, business intelligence development best practices and innovative use of technologies and systems.
- Delivers ad hoc data and report requests, analyzes data needs for both users and projects, investigates and analyzes data discrepancies, and assists in migration and testing activities.
- Administers the analytics and reporting systems, monitors system performance, coordinates upgrades, tracks licenses, and creates and maintains user documentation.
- Provides user/system support services.
- Utilizes project management techniques for business intelligence projects and services.
- Performs other duties as assigned or required.
QUALIFICATIONS:
Minimum
- Bachelor’s degree in statistics, computer science, data science, analytics, healthcare information systems or closely related discipline from a four-year college or university
- 3 years in the analysis of business processes and interfaces including, but not limited to interpreting system documentation, data and/or business process modeling, and data flow/context diagramming.
Preferred
- 2 years of writing EPIC Clarity reports and/or administering EPIC Reporting Workbench.
- For Financial Reporting: Prior experience working with an A/R system.
- For Clinical Reporting: Prior experience working with an EMR system.
- Minitab Statistical Software.
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$31.02Pay Range Maximum:
$48.54Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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For accommodation requests, please contact HR Services Online at [email protected]
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Skills Required
- Bachelor's degree in statistics, computer science, data science, analytics, healthcare information systems, or a closely related discipline
- Three years of experience analyzing business processes and interfaces, including interpreting system documentation, analyzing data, business process modeling, and data flow or context diagramming
- Two years of experience writing Epic Clarity reports and/or administering Epic Reporting Workbench
- Prior experience working with an accounts receivable system for financial reporting
- Prior experience working with an electronic medical record system for clinical reporting
- Experience with Minitab Statistical Software
Highmark Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Highmark Health and has not been reviewed or approved by Highmark Health.
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Healthcare Strength — Medical, prescription, dental, and vision coverage are emphasized alongside 100% coverage for preventive exams, with onsite pharmacy access and fitness center availability at major campuses.
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Retirement Support — An employer‑sponsored 401(k) with a company match is highlighted, with AHN materials illustrating a 100% match on the first 4% plus an additional 1% employer contribution as an example within the enterprise.
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Wellbeing & Lifestyle Benefits — Wellness programs include stress‑management classes, health coaching, incentives for healthy activities, team‑member discounts, and volunteer incentives, with paid volunteer time also noted in the overall package.
Highmark Health Insights
What We Do
Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms. A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best. Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia and New York, with customers in all 50 states and the District of Columbia. We passionately serve individual consumers and fellow businesses alike. Our companies cover a diversified spectrum of essential health-related needs, including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative technology solutions. We’re also proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
