The Role
Build and maintain Salesforce reports and dashboards, analyze data and resolve quality issues, leverage AI tools for reporting, drive process improvements and manage projects, document solutions, and train stakeholders to increase data literacy across the organization.
Summary Generated by Built In
The ALS Association is the largest ALS organization in the world. The ALS Association funds global research collaborations, assists people with ALS and their families through its nationwide network of care and certified clinical care centers, and advocates for better public policies for people with ALS. The mission of the ALS Association is to make ALS livable and cure it. For more information about the ALS Association, visit our website at www.als.org
POSITION SUMMARY:
Reporting to the Director, BI and Data Operations, the Business Intelligence Analyst will be a part of the Business Intelligence team, contributing to data-driven insights and actionable recommendations that support organizational priorities. The analyst will work cross-functionally with teams across the organization to understand the challenges each team faces and determine how data and process improvements can best address them. This role requires a natural curiosity and analytical mindset, comfort working independently, and the ability to translate complex data concepts into clear, actionable insights for non-technical stakeholders. The ideal candidate is a strong collaborator who is eager to explore new tools and approaches to continuously improve how we work with data.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
PAY TRANSPARENCY:
The ALS Association's pay range for this position is $65,000 - $73,000 annually.
Reporting to the Director, BI and Data Operations, the Business Intelligence Analyst will be a part of the Business Intelligence team, contributing to data-driven insights and actionable recommendations that support organizational priorities. The analyst will work cross-functionally with teams across the organization to understand the challenges each team faces and determine how data and process improvements can best address them. This role requires a natural curiosity and analytical mindset, comfort working independently, and the ability to translate complex data concepts into clear, actionable insights for non-technical stakeholders. The ideal candidate is a strong collaborator who is eager to explore new tools and approaches to continuously improve how we work with data.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Salesforce & Data Tools
- Build and maintain Salesforce reports and dashboards based on business requirements and user needs, gathered directly from stakeholders across the organization.
- Leverage AI tools such as Claude to create reports, analyses, data visualizations, and tools that extend beyond traditional Salesforce capabilities.
- Identify and resolve data quality issues as they arise, utilizing tools such as Salesforce, Claude, Excel, and Tableau. Collaborate with our Data Operations team as needed to investigate and address root causes.
Process Improvement & Project Management
- Evaluate business processes, gather and document requirements, and work with peers within the Data and Technology team to implement solutions that drive efficiency.
- Lead ongoing reviews and improvements of priority business processes across departments, partnering closely with department leads to understand needs and drive alignment.
- Serve as both project lead and project team member depending on the initiative, managing projects independently from planning through completion, including regular communication of project status with relevant stakeholders.
- Manage competing priorities and resources while monitoring deliverables to ensure timely completion.
- Conduct user acceptance testing and incorporate feedback to validate that solutions meet business needs before deployment.
Documentation & Training
- Translate data findings and process knowledge to support the Technology Enablement team in producing formal documentation.
- Conduct meetings and presentations to share findings and next steps, and effectively communicate insights to stakeholders ranging from individual contributors to senior leadership.
- Coach and guide end users on Salesforce reporting and interpreting data outputs to build data literacy across the organization.
QUALIFICATIONS:
- Bachelor's degree in business or a related field and/or comparable work experience.
- A minimum of 2 years' experience in business analysis, data operations, or a related field; nonprofit experience preferred.
- Exceptional analytical and conceptual thinking skills with a natural curiosity and drive to explore new approaches and tools.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical skills related to databases and data visualization tools, including Salesforce, Tableau, and Excel.
- Experience with or openness to leveraging AI tools to enhance reporting and analysis.
- Experience creating detailed reports and speaking to audiences ranging from individual contributors to senior leadership.
- Strong written and verbal communication skills.
- A proven track record of leading and supporting projects independently, following-through on commitments, and managing competing priorities.
- Excellent planning, organizational, and time management skills.
- A collaborative team player who builds strong relationships across departments.
PAY TRANSPARENCY:
The ALS Association's pay range for this position is $65,000 - $73,000 annually.
Skills Required
- Bachelor's degree in business or related field and/or comparable work experience
- Minimum 2 years' experience in business analysis, data operations, or related field
- Advanced technical skills with Salesforce, Tableau, Excel, and databases
- Experience with or openness to leveraging AI tools (e.g., Claude) for reporting and analysis
- Experience creating detailed reports and presenting to audiences including senior leadership
- Strong written and verbal communication and ability to influence stakeholders
- Proven track record of leading and supporting projects independently and managing competing priorities
- Excellent planning, organizational, and time management skills
- Collaborative team player who builds strong relationships across departments
- Nonprofit experience
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The Company
What We Do
Established in 1985, The ALS Association is the only national non-profit organization fighting ALS on every front. By leading the way in global research, providing assistance for people with ALS through a nationwide network of chapters, coordinating multidisciplinary care through certified clinical care centers, and fostering government partnerships, The Association builds hope and enhances quality of life while aggressively searching for new treatments and a cure.
