Business Insights Manager

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Wilkes-Barre, PA
Hybrid
95K-131K Annually
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
We're a global snacking company empowering people to snack right.
The Role
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
The Business Insights Manager is a critical link between our Retail Sales, Customer Team, and Canada Sales, leveraging data to fuel business growth. This role supports all Sales teams and provides essential data support to Commercial Finance. The manager must maintain strong connections with both Sales and Finance to ensure timely and accurate deliverables. Responsibilities include providing technical and business knowledge support for projects and requests, coordinating the design, production, and implementation of reporting, analytics, and presentations, and overseeing our 3rd party team, Accenture, to guarantee data accuracy and timeliness. As a Sales operations Subject Matter Expert, the manager aligns the Sales Business Insight team's objectives with the organization's sales strategy and is accountable for the team's overall strategy, development, and performance.
Main Responsibilities
Team Leadership & Development:
1. Lead the STAR Insights Team, providing direction, mentorship, and fostering a high-performance culture focused on continuous improvement.
2. Develop direct reports through talent assessment, constructive feedback, and actionable development plan.
Strategic Alignment & Contribution:
1. Understand and actively contribute to the overall organizational strategy, ensuring team goals align with broader business objectives.
2. Establish the team's strategic direction, identifying growth opportunities, and implementing plans to capitalize on them.
Collaboration & Stakeholder Management:
1. Collaborate effectively with leaders and stakeholders across Retail, Customer Business Teams, Finance, and Supply Chain to ensure seamless execution of sales reporting and initiatives.
2. Provide the Reporting Team with business knowledge leadership, particularly regarding organizational strategy, structure, practices, and relevant data sources.
Customer Engagement & Satisfaction:
1. Ensure high levels of customer engagement and satisfaction, both internally and externally.
2. Develop and maintain strong customer relationships with a diverse customer base across all key accounts.
Operational Excellence & Guidance:
1.Provide clear direction and guidance to the team, empowering them to achieve individual and collective goals.
2. Drive continuous improvement initiatives to enhance team performance and reporting accuracy.
What you need to know about this position:
  • Demonstrated experience leading and developing a team of analysts or similar professionals.

What extra ingredients you will bring:
  • Proficient in data visualization and analysis tools, including Power BI, Power Query, MS Excel (advanced proficiency required), SPARK, and SAP.
  • Exceptional problem-solving and analytical skills with a demonstrated ability to identify key business opportunities from complex datasets.
  • Excellent communication, coaching, and interpersonal skills with the ability to effectively influence stakeholders and drive cross-functional collaboration.
  • Strong business acumen with a deep understanding of sales processes and reporting requirements within the CPG industry.
  • Proven ability to manage change effectively and implement new processes or technologies.

Education / Certifications:
  • Bachelor's degree preferred

Job specific requirements:
  • Minimum of 7 years of experience in the Consumer-Packaged Goods (CPG) industry, directly supporting Sales or Marketing teams.

Travel requirements:
  • Less than 10%

Salary:
  • The base salary range for this position is $95,100 to $130,800; the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results
  • In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Job Type
Regular
Analytics & Modelling
Analytics & Data Science

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Mondelēz International Logo Mondelēz International

Product Specialist

Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Remote or Hybrid
2 Locations
90000 Employees
95K-131K Annually
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The Company
HQ: Chicago, IL
90,000 Employees
Year Founded: 2012

What We Do

Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world.

Our Purpose
Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Our Brands
We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum.

Our People
Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are.

Our Strategies
We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities:

• Growth: accelerate consumer-centric growth
• Execution: drive operational excellence
• Culture: build a winning growth culture

Why Work With Us

We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.

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Employees engage in a combination of remote and on-site work.

#TeamMDLZ F​lexible Work​ing Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time

Typical time on-site: Flexible
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