Valenz® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.
About This Opportunity:
As a Business Insights and Retention Manager (aka Stop Loss Support and Analytics Manager), you’ll collaborate with the Stop Loss and Valenz Point Solution teams to drive product and service growth strategies. You will be responsible for supporting client retention and development efforts, ensuring alignment with company goals while maintaining and developing reporting to provide actionable insights and enhance business performance.
Things You’ll Do Here:
- Support client relationships across all aspects of the company’s operations.
- Investigate and resolve customer complaints related to sales and service.
- Manage client retention, ensuring alignment with company revenue and loss ratio goals.
- Maintain expertise in the stop-loss application, its modules, reporting tools, and Microsoft Office, including PowerPoint, Excel, and Power BI.
- Develop financial, sales, and activity reports to support the sales team.
- Stay informed on industry legislation and articulate its impact on self-funded plans and stop-loss terms.
- Gain knowledge of all company point solutions and support cross-selling efforts.
- Maintain a database of stop-loss and point solution vendors to support product enhancement and competitive analysis.
- Oversee Client Relationship Management (CRM) systems for stop-loss and integrate with other point solution systems as needed.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.
What You’ll Bring to the Team:
- Three (3) or more years of analytical or sales support experience, preferably in stop loss or healthcare.
- Ability to obtain a Health & Life license within six months.
- Proficiency in data analytics tools, including Power BI and Excel.
- Strong time management skills with the ability to meet deadlines.
- Ability to thrive in a fast-paced environment.
A plus if you have:
Bachelor’s degree in Data Analytics, Marketing, or related field.
Where You’ll Work: This is a fully remote position, and we’ll provide all the necessary equipment!
- Work Environment: You’ll need a quiet workspace that is free from distractions.
- Technology: Reliable internet connection—if you can use streaming services, you’re good to go!
- Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.
- Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.
Why You'll Love Working Here
Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do.
Benefits
- Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
- Spending account options: HSA, FSA, and DCFSA
- 401K with company match and immediate vesting
- Flexible working environment
- Generous Paid Time Off to include vacation, sick leave, and paid holidays
- Employee Assistance Program that includes professional counseling, referrals, and additional services
- Paid maternity and paternity leave
- Pet insurance
- Employee discounts on phone plans, car rentals and computers
- Community giveback opportunities, including paid time off for philanthropic endeavors
Vālenz Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vālenz Health and has not been reviewed or approved by Vālenz Health.
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Healthcare Strength — Health coverage includes broad options and special programs like no‑cost diagnostic imaging and outpatient procedures, strengthening perceived healthcare value. Employer subsidies and access to navigation tools are emphasized to support cost‑effective care.
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Retirement Support — A 401(k) with company match and immediate vesting is offered, supporting long‑term savings and financial security. This structure can increase the attractiveness of total rewards.
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Parental & Family Support — Paid leave for new family members and supportive family benefits are highlighted, signaling attention to life‑stage needs. These provisions complement broader work‑life policies and can enhance retention.
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What We Do
Vālenz® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible. For more information, visit valenzhealth.com
