About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Role Description
As a BI Analyst you will play a critical role as a strategic advisor to business functions and leaders
across the company. We are looking for someone to provide business leaders with key insights and
recommendations and surface both successes and opportunities for improvement. This will require
you to use data, create and define metrics, measure performance, develop reports, build models,
forecast outcomes, run experiments, and perform deep diagnostic analysis.
This role requires both strong technical data skills and business acumen.
Responsibilities
Analyze data, build models, test hypotheses, find root causes, develop prototypes, forecast
performance, create Power Bi reports, and write SQL scripts.
Extract insights from these data activities to inform business decisions.
Use descriptive (what happened) and diagnostic (why did it happen) analytics to develop
specific, actionable recommendations for business leaders.
Define metrics that are independent, holistic, accurate, encourage the right behaviors, and
are aligned with company strategy and objectives.
Manage relationships and small projects with cross-functional stakeholders.
Map business processes to their corresponding data flows.
Proactively identify and surface opportunities to improve efficiency for Operation and
Internally as well.
Requirements
3+ years of experience in data science, data analysis, analytics, business intelligence, or
reporting.
Extremely proficient in SQL; experience with R, Python is a plus.
2+ years’ Experience with PowerBI.
Experience in doing exploratory data analysis, prototyping, testing hypotheses, performing
root cause analyses, modeling business processes, building forecasts, creating predictive
models, defining metrics, and/or measuring business performance.
Track record of linking data and analytics to business strategy and operations to drive real
impact.
Working knowledge of probability and statistics.
Experience with process improvement is a plus.
Team player who builds strong relationships and establishes trust with business leaders,
Engineers, and colleagues.
Exceptional written and verbal communication skills, including the ability to explain complex
issues in a simple and intuitive way.
Strong professional skepticism, including the ability to challenge assumptions, communicate
limitations, and flag blind spots.
Work collaboratively and independently; take ownership of quality, accuracy, and timeliness
of deliverables.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Skills Required
- 3+ years of experience in data science, data analysis, analytics, business intelligence, or reporting
- Extremely proficient in SQL
- At least 2 years of experience with Power BI
- Experience with exploratory data analysis, prototyping, hypothesis testing, root cause analysis, business process modeling, forecasting, predictive modeling, metric definition, or business performance measurement
- Experience linking data and analytics to business strategy and operations
- Working knowledge of probability and statistics
- Experience with R or Python
- Experience with process improvement
- Strong written and verbal communication skills
- Ability to work collaboratively and independently while owning deliverable quality and timeliness
TaskUs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TaskUs and has not been reviewed or approved by TaskUs.
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Healthcare Strength — Core U.S. materials and filings show medical, dental, vision, life insurance, and short- and long‑term disability are standard offerings. Feedback suggests the company consistently emphasizes solid health coverage across roles, with country‑specific enhancements in some markets.
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Retirement Support — Company filings confirm a 401(k) Savings Plan with an employer match (effectively up to a 4% match under the cited formula). Feedback suggests the program has clear categories and defined terms that candidates can verify at offer stage.
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Wellbeing & Lifestyle Benefits — Careers materials highlight robust wellness programs, including a clinician‑led Wellness & Resiliency focus and other culture perks. Feedback suggests these wellbeing supports are a notable differentiator versus typical sector offerings.
TaskUs Insights
What We Do
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
