Business Improvement Specialist

Posted One Month Ago
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Tokyo, JPN
In-Office
Mid level
Information Technology • Professional Services • Software • Consulting
The Role
Lead HQ-driven process improvements for nationwide retail stores: train store staff, optimize sales and customer explanation workflows, identify and fix operational bottlenecks, define and monitor KPIs, and support future marketing initiatives.
Summary Generated by Built In


Position Details:

  • You will be responsible for overall business process improvements related to "our client's Denki" sales across all "their Mobile Shops" nationwide.

  • Working from the headquarters' perspective within our client's Group, your goal is to establish efficient workflows and drive continuous improvements to accelerate new contract acquisitions initiated through physical retail stores.

Specific Duties:

  • Staff Development: Train and develop our client's Mobile store crews.

  • Process Optimization: Enhance and streamline the sales and customer explanation processes.

  • Issue Resolution & Strategy: Identify operational bottlenecks and formulate solutions using both quantitative and qualitative approaches to boost store sales performance.

  • KPI Management: Set, monitor, and continuously optimize Key Performance Indicators (KPIs).

  • Future Scope Expansion: Potentially expand responsibilities to include non-store marketing initiatives in the future, such as event management and web marketing.



Requirements

Mandatory Qualifications:

  • 3+ years of experience in any of the following fields within a multi-location or retail-chain company: sales promotion, store operations support, training and development, retail talent acquisition, workflow systemization, or operational standardization.
  • Proven track record of significantly driving sales growth by analyzing retail performance metrics to implement business process improvements.

Desired Qualifications:

  • Project management experience within a large-scale sales network
  • English proficiency


Skills Required

  • 3+ years experience in sales promotion, store operations support, training and development, retail talent acquisition, workflow systemization, or operational standardization within a multi-location or retail-chain company.
  • Proven track record of driving sales growth by analyzing retail performance metrics and implementing process improvements.
  • Project management experience within a large-scale sales network.
  • English proficiency.
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The Company
17 Employees
Year Founded: 2015

What We Do

NexusCorp LLC (operating as Nexus Corporation) helps businesses achieve their goals through custom software development, IT consulting, statement-of-work delivery, contingent workforce and direct-hire solutions, and payroll services. It designs, builds, tests, and maintains scalable digital applications; analyzes systems to improve technology use; and supplies specialized professionals and structured project delivery. Its client-first approach emphasizes compliance, integrity, innovation, and tailored business outcomes.

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