Business Improvement Lead

Posted 11 Hours Ago
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Richmond East, Victoria, AUS
Hybrid
Mid level
Retail
The Role
Lead end-to-end business and process diagnostics across retail operations to identify and deliver sustainable cost and value improvements. Develop opportunity pipelines, design operating models (people, process, technology), support transformation rollouts, engage stakeholders, produce senior-level presentations and progress reports, and support change implementation with occasional retail store travel.
Summary Generated by Built In
Company Description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

Job Description

  • Bring your passion and feel the energy
  • 18 months Fixed Term Contract
  • Location: Melbourne or Sydney

Reporting to Program Director - Endeavour Group Optimisation, the Business Improvement Lead is responsible for delivering sustainable cost and value outcomes for the business. This role will lead end to end business, operation and process diagnostics across our Endeavour Drinks business which will include finding ways to optimise and uplift process capability and providing a roadmap for business improvement and workforce development.

Sound good? Read on.

Here is a taster of what you can expect in this role:

  • Act as part of Endeavour GO, support with the business critical rollout and transformation across people and process for our retail stores 
  • Identify value creation/ optimisation opportunities for target business or functional areas. Support the development of a project pipeline enabling bottom line business benefits 
  • Review baseline operations profile, ways of working and processes relevant to target spend area 
  • Define business problems and develop early hypotheses on potential opportunities. Validate hypothesis with key business stakeholders
  • Provide understanding and insights into business transformation, process and organisational design and change management and develop presentation of findings for steering committees at a senior management level, develop and manage regular progress status reports.
  • Design and implement new operating models; including people, process, and technology to support opportunity hypothesis
  • Support the delivery of transformation projects within a specified time frame and drive the implementation of the opportunities to achieve improved systems, processes, procedures and best practices
  • Support the delivery of process change that challenges the cost of doing business, by identifying and valuing opportunities for improvement. This includes effectively collaborating with a broad range of key business stakeholders (including operational team) to support productivity model overlays, and on-going performance convergence relative to budgeted / forecasted metrics.
  • Ad-hoc travel from time to time as the role will require spending time in retail stores

Qualifications

Now let’s talk about you: 

  • 3-5 years of experience across Business/Process Improvement within an operational environment. 
  • Experience in the use of structured problem-solving approaches 
  • Ability to conduct detailed assessments (incl. desktop research, data analysis, document review etc.) and synthesising into digestible outputs (e.g. reports)
  • Highly effective communication skills, both written and verbal, and the ability to build strong relationships with a range of internal stakeholders
  • Strong and adaptable facilitation and communications skills
  • Strong Excel & PowerPoint skills
  • Graduate, bachelor degree as a minimum
  • Experience as working part of a cross functional Project team working with business operators, subject matter experts and strategic leaders
  • Travel interstate and within state when required 

The benefits are good too! 

  • An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W 
  • As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
  • Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
  • Find out more about our range of benefits and discounts here

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup

Skills Required

  • 3-5 years of experience across Business/Process Improvement within an operational environment
  • Experience in the use of structured problem-solving approaches
  • Ability to conduct detailed assessments including desktop research, data analysis, and document review
  • Highly effective written and verbal communication skills and ability to build strong stakeholder relationships
  • Strong and adaptable facilitation and communications skills
  • Strong Excel and PowerPoint skills
  • Graduate bachelor degree minimum
  • Experience working as part of a cross-functional project team with business operators and strategic leaders
  • Willingness to travel interstate and within state when required (ad-hoc retail store visits)
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The Company
HQ: Sydney, Surry Hills
7,013 Employees

What We Do

At Endeavour Group we exist to bring people together in better, more enjoyable, and more meaningful ways. Because we believe that social communities are thriving communities, built through great experiences and positive, memorable moments. United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels. Our portfolio of complementary brands and businesses allows us to curate our brand propositions to meet customer needs. Each of our businesses has its own distinct value proposition, built through shared capabilities in format, range, digital, data and analytics that form the foundations of Endeavour Group’s market leadership in retail drinks and hospitality. For more information, including to access our social media guidelines, visit https://www.endeavourgroup.com.au/social-media-community-guidelines

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