At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.
As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.
The Business Improvement Analyst will analyze, map and improve the business processes for Alfa Laval Canada. The role will support continuous improvement advancements, business process development, and digital transformation. In this role, you will find where work can run better across the organization and build the digital solutions that make it happen, so our processes become more efficient, consistent, and ready to scale. This is a hands-on role supporting discovery through adoption and will include interviewing teams, mapping how their process works, analyzing the data behind their processes, and supporting the design of solutions and tools to make improvements.
This role is ideal for someone who enjoys turning real world process problems into clear, workable digital solutions, using data to extract insights, and helping colleagues adopt change initiatives. It supports Alfa Laval’s commitment to continuous improvement, collaboration, and innovation, and connects day-to-day improvements to our larger business goals. The role is primarily office based, liaisoning with the order fulfilment, finance, sales, logistics, and operations teams as required.
Key responsibilities include:
- Interview stakeholders and observe work in practice, using user-research techniques to find pain points and rank what to improve first
- Gather baseline process data such as errors, rework, and handoffs, so problems are measured before they are fixed
- Produce current-state and future-state process maps, and support value stream mapping across departments
- Support root-cause analysis, pilots, and user acceptance testing of new processes
- Design and build digital workflows, forms, sites, and automations on SharePoint and Microsoft 365, including Power Automate
- Spot automation opportunities and work with IT on RPA or AI projects where they fit
- Write and maintain SOPs and process documentation, keeping them current as processes change
- Build reports and dashboards that track KPIs, adoption, and whether improvements worked
- Support user training and change management of new processes
- Keep action and decision logs, track risks and dependencies, and flag capacity or timeline concerns early
- Use generative AI tools to work faster, while protecting confidential data
Education (degree or years) and/or Certification/Registration:
- A degree or diploma in business, IT or equivalent combination of education and experience
- Experience with Sharepoint and the Microsoft 365 stack
- Strong Excel and data analysis skills, with some exposure to Power BI or similar tools
- Experience with process mapping in Visio, Miro, Lucidchart or similar tools
- Experience gathering information through interviews, workshops and document review
Type and Length of Experience:
- 2-3 years of experience in an analyst, operations or process improvement role
Knowledge, Skills, Abilities and Attributes Desired in Candidate:
- Working knowledge of Lean principles
- Strong written and verbal communication, including explaining findings to non-technical audiences
- Comfort working with people across functions without formal authority
- Attention to detail, reliable follow-through, and the ability to manage several deliverables and deadlines at once
- Power Automate or Power Apps experience, or a Microsoft certification such as Power Platform Fundamentals
- Exposure to RPA tools such as UiPath
- Lean Six Sigma Certification (Yellow Belt and above)
- Experience with D365 or another CRM
- Exposure to audit, quality, or compliance requirements such as ISO 9001
- Experience writing training material or leading training sessions
Compensation & Total Rewards
The salary range for this role is $75,000– $90,000 CAD annually, based on experience and role alignment. In addition to base compensation, we offer a comprehensive benefits package and opportunities for growth and development.
Bonus Opportunity
This position is eligible for a target bonus of up to 10% of annual base salary depending on experience, awarded based on the achievement of company performance metrics. Actual bonus amounts are contingent on annual business results and may vary accordingly.
Artificial Intelligence (AI) Disclosure
Alfa Laval does not use artificial intelligence (AI) at any stage of the recruitment or selection process for this position. All applications are screened, assessed, and reviewed exclusively by human recruiters and hiring managers.
Vacancy Disclosure
This posting reflects a new vacancy within our team.
Skills Required
- Degree or diploma in business, IT, or an equivalent combination of education and experience
- Experience with SharePoint and the Microsoft 365 stack
- Strong Excel and data analysis skills
- Some exposure to Power BI or similar tools
- Experience with process mapping tools such as Visio, Miro, or Lucidchart
- Experience gathering information through interviews, workshops, and document review
- Two to three years of experience in an analyst, operations, or process improvement role
- Working knowledge of Lean principles
- Strong written and verbal communication skills
- Ability to work cross-functionally without formal authority
- Attention to detail, reliable follow-through, and ability to manage multiple deliverables and deadlines
- Power Automate or Power Apps experience, or a Microsoft certification such as Power Platform Fundamentals
- Exposure to RPA tools such as UiPath
- Lean Six Sigma certification at Yellow Belt level or above
- Experience with Dynamics 365 or another CRM
- Exposure to audit, quality, or compliance requirements such as ISO 9001
- Experience writing training materials or leading training sessions
Alfa Laval Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alfa Laval and has not been reviewed or approved by Alfa Laval.
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Retirement Support — 401(k) support is described as generous in U.S. postings, and the retirement plan is a notable strength alongside core coverage.
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Healthcare Strength — Medical, dental, and vision coverage are core parts of the package, and health insurance is often described positively in U.S. materials.
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Leave & Time Off Breadth — PTO and paid holidays are standard, with options like purchasing additional PTO expanding flexibility for some roles.
Alfa Laval Insights
What We Do
Pioneering positive impact! Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world. Alfa Laval is a leading global provider of first-rate heat transfer, separation, fluid handling products separation, and fluid handling products. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – in energy, the environment, food, and the marine industry. Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide. We welcome your engagement, comments and questions - our guidelines and moderation policy for Alfa Laval channels on social media can be found here: https://www.alfalaval.com/legal/community-guidelines/ Personal data will be handled in accordance with the Alfa Laval Privacy Policy. https://www.alfalaval.com/privacy
