Business Implementation Manager III

Workforce Classification:

Join Our Team: Do Meaningful Work and Improve People’s Lives 

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, we are fostering a culture that emphasizes employee growth, collaborative innovation, and inspired leadership. We are dedicated to creating an environment where employees can excel and where top talent is attracted, retained, and thrives. As a testament to these efforts, Premera has been recognized on the 2025 America's Dream Employers list. Newsweek honored Premera as one of America's Greatest Workplaces, America's Greatest Workplaces for Inclusion, and America's Greatest Workplaces For Mental Well-Being, Forbes ranked Premera among America’s Best Midsize Employers for the fourth time.

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog:  https://healthsource.premera.com/.

About the role of the Business Implementation Manager III

The Business Implementation Manager III (Product Owner) manages the implementation of critical projects, initiatives and work efforts, by leading a cross-functional team to ensure deliverables are met and that work is completed on-time and in alignment with business expectations. Working within an Agile team, the Product Owner is crucial to support products and initiatives that run on the product cycle and are completed year after year, such as regulatory/compliance oversight and supporting product strategies.  The BIM III provides support to business leaders in planning for work including analyzing impact of work, identifying resources needed to accomplish objectives and key issues that will impact team success. This individual should expect to assist business leaders in analyzing and planning for future initiatives.

What you’ll do:

• Develop work schedules and implementation plans for moderately complex assigned implementations with impacts across multiple departments and sometimes with undefined deliverables.
• Collaborate with business partners such as legal and regulatory to ensure appropriate scope and considerations are included in implementation plan.
• Identify and secure resources needed for implementations to ensure compliance with regulations or product design.
• Where required, partner with IT resources to enable system enhancements.
• Coordinate, direct, and hold accountable resources involved in implementation, including those from other business areas. May assist teams in successfully negotiating ownership and desired results of impacts of implementations, initiatives or work efforts with stakeholders and impacted areas.
• Provides leadership in defining the scope of change, related impacts and evaluation of implementation approach.
• Communicates both orally and in written forms (formal and informal), with all audiences within the organization and the implementation team.
• Monitor implementation activities and schedules to ensure achievement of goals.
• Document activities and decisions made by team.
• Escalate issues/risks as needed.
• Create and distribute status reports.
• Identify any gaps in processes, ensuring that solutions are found, communicated and documented.
• Conduct post implementation lessons learned evaluation.
• Other duties as assigned.

What you’ll bring:

• Bachelor’s degree in business or the equivalent of four (4) years business experience. (Required)
• Five (5) years of implementation management, business management or project management experience. (Required)
• Experience leading projects in an Agile/ Scrum work environment. (Preferred)
• Previous project management experience. (Preferred)
• Working knowledge of insurance products and regulations. (Preferred)
• Master’s degree or project management certification. (Preferred)
• Experience in health care or regulated environment. (Preferred)
• Good problem solving, critical thinking and decision-making skills.
• Strong communication skills with ability to communicate at all levels of the organization.
• Good computer skills.
• Skills facilitating and gathering requirements for complex implementation solutions.
• Ability to manage multiple assignments running concurrently.
• Ability to provide leadership and direction to team members from multiple areas while influencing successful outcomes.
• Good negotiation skills with ability to gain consensus on critical path elements.
• Ability to drive and deliver messaging and decision-making with all audiences, including leadership, and in all forms (e.g., written, verbal, developing and performing presentations).
• Ability to manage unknown variables.
• Good judgment skills on when to seek additional guidance or to escalate risk and issues.

Working Environment:
Work is performed within a normal office environment with ambient temperatures.
Physical Requirements:
The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation:
This is primarily a sedentary role which requires the ability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. This role requires the ability to keyboard and to communicate clearly and understandably in person and over the telephone.

Premera total rewards

Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:

• Medical, vision, and dental coverage with low employee premiums.

• Voluntary benefit offerings, including pet insurance for paw parents.

• Life and disability insurance.

• Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.

• Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.

• Generous paid time off to reenergize.

• Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.

• Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.

• Commuter perks make your trip to work less impactful on the environment and your wallet.

• Free convenient on-site parking.

• Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.

• Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.

• Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.

• Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at [email protected] or via phone at 425-918-4785.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

The salary range for this role is posted below; we generally target up to and around the midpoint of the range.

National Plus Salary Range:

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.

We’re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We’re committed to creating an environment where all employees are celebrated for their unique skills and contributions.