Business Feature Program Manager II

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.
Job Duties and Responsibilities
This Business Feature Program Manager II will be working within the Retail Wireless Platform and Project Management Team under the Retail Wireless Operations team gathering and defining business requirements. In this role, you will work cross-functionally with stakeholders to identify and capture critical requirements for new and existing products and services. Your goal is to ensure our solutions meet market demands and drive customer satisfaction.
Key Responsibilities:

• Understand the industry trends, customer needs, and competitive landscape within the wireless sector
• Engage with stakeholders, including Marketing, Customer Care, Legal, and other teams, to gather business requirements and define product features
• Document and manage requirements, creating clear and comprehensive requirement documents to guide the IT team on the product development
• Act as a bridge between technical and non-technical teams, ensuring clear communication and understanding of goals and customer needs
• Collaborate with design and UX teams to create intuitive and customer-friendly products
• Provide guidance to team members, fostering a culture of collaboration, creativity, curiosity, and accountability
• Ensure scope alignment and technical understanding of business goals
• Communicate effectively with stakeholders, including executive leadership
• Identify, manage, and mitigate business risks; support conflict resolution and root cause analysis
• Collaborate with product and IT teams to develop and implement solutions that enhance efficiency and business performance

Skills, Experience and Requirements
Education and Experience:

• BA/BS in a technical or business discipline
• 3+ years of Business Analyst or Product Management experience with a focus on the wireless industry or telecommunications, or an equivalent combination of education and experience
• Previous requirement gathering experience
• Understanding of wireless technologies, standards, and regulatory considerations is a plus

Skills and Qualifications:

• Exceptional analytical, problem-solving, and project management skills
• Collaborative, customer-focused, and proactive in a fast-paced environment
• Exceptional communication and interpersonal skills, with the ability to build relationships, influence stakeholders and leaders, and manage conflict
• Strong experience in collaborating across the Enterprise and managing expectations of cross-functional team members
• Experienced in capturing, documenting, and managing cross-functional team impacts
• Self-motivated with strong, analytical and problem-solving skills; familiarity with problem solving frameworks preferred
• Experience working in fast-paced environments with an inherent ability to adapt to changing environments and processes
• Experience creating technical business requirements for large-scale company initiatives
• Proficiency using Google Suite, Rally, Atlassian, and other PM tools

Visa sponsorship not available for this role
Salary Ranges
Compensation: $83,160.00/Year - $118,800.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )