WHAT YOU’LL DO
As a Business Expert for Quality & Compliance, you will help improve processes, tools, and ways of working that create value for both users and the business. Acting as a link between business and technology, you will translate needs into clear requirements and support the development and adoption of effective solutions.
You will:
- Identify opportunities to improve processes and user value
- Translate business needs into clear requirements and user stories
- Support development through testing, feedback, and stakeholder collaboration
- Drive adoption through communication and change management
- Use data and insights to support decisions and continuous improvement
WHO YOU’LL WORK WITH
What is Production? It's the place where design ideas are transformed into actual products. We are in over 20 sourcing markets and are the direct point of contact for local suppliers. We work to ensure our products are of good quality and produced at the best price and in a sustainable way.
WHO YOU ARE
As a Business Expert for Quality & Compliance, you are a curious, structured, and collaborative professional with a strong business mindset and a passion for process improvement.
We’re looking for someone who has:
- Strong understanding of Quality & Compliance processes in Production
- Experience in process improvement, change management, or business transformation
- Ability to translate business needs into structured requirements
- Strong communication and stakeholder management skills
- An analytical and solution-oriented way of working
YOUR SKILLS & EXPERIENCE
You are likely to have a relevant academic background and experience from Production, Quality & Compliance, process development, or a similar field.
You bring:
- 7-8 years of relevant experience
- Experience working with data, reporting, or insights
- Experience supporting testing, training, or implementation of new tools or processes
- Experience collaborating across business and technology teams
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
Enjoy perks like staff discount cards, flexible work arrangements, wellness benefits, parental support, and more. Here, you are encouraged to be yourself, experiment, and chart your own growth path. As you flourish, so do we, with opportunities to create tangible impacts and shape the future.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter in your application.
Skills Required
- 7-8 years of relevant experience
- Strong understanding of Quality & Compliance processes in Production
- Experience in process improvement, change management, or business transformation
- Ability to translate business needs into structured requirements
- Strong communication and stakeholder management skills
- Experience working with data, reporting, or insights
- Experience supporting testing, training, or implementation of new tools or processes
- Experience collaborating across business and technology teams
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
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Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
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Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
