Business Execution SVP Integrated Client Solutions

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New York, NY, USA
In-Office
176K-265K Annually
Expert/Leader
Fintech • Financial Services
The Role
Leads execution of Integrated Client Solutions priorities across Citi, overseeing strategic initiatives, business management, workforce planning, financial performance, governance, risk controls, executive communications, and stakeholder alignment. Partners with senior leadership and cross-functional teams to drive accountability, cost discipline, organizational effectiveness, and measurable outcomes across regions and business lines.
Summary Generated by Built In

The Integrated Client Solutions (ICS) team is focused on driving measurable commercial outcomes by connecting Citi’s global capabilities across the Bank. The team leverages Citi’s global brand and deep client relationships to deliver integrated solutions that help clients create and manage wealth. The SVP, Business Execution plays a central role in ensuring ICS priorities are delivered with discipline, consistency, and impact. This individual will drive execution across strategic initiatives, business management, and governance while acting as a key partner to senior leadership and stakeholders across Citi.

Key Responsibilities

Strategic Execution & Program Leadership

  • Drive execution of ICS priorities, ensuring alignment, accountability, and measurable outcomes across regions and business lines

  • Act as the primary point of contact for cross-functional initiatives, including firmwide and Wealth-led programs

Business Management & Planning

  • Oversee business management activities, including headcount planning, financial management, and resource allocation

  • Support forward-looking planning and growth projections aligned with ICS strategy

  • Partner with senior leadership on business reviews, quarterly updates, and executive-level reporting

Workforce Strategy & Organizational Effectiveness

  • Lead workforce planning and organizational health efforts to ensure the team is appropriately structured and resourced

  • Drive initiatives focused on people, culture, and engagement, including Voice of Employee (VOE) programs

  • Support the development of a high-performing, collaborative culture aligned with ICS and firm priorities

Financial Management & Expense Discipline

  • Oversee expense management, ensuring strong financial discipline and alignment with budget targets

  • Identify cost efficiencies while maintaining focus on strategic investment areas

  • Partner with Finance on forecasting, budgeting, and ongoing performance tracking

Risk, Controls & Governance

  • Maintain a strong control environment, ensuring adherence to Citi’s risk, compliance, and regulatory standards

  • Coordinate Internal Audit activities, including issue tracking, remediation, and sustainable control improvements

  • Promote proactive risk identification and ensure transparent escalation and resolution of issues

Business Operations & Governance Routines

  • Lead core business routines, including governance forums, operating cadences, and stakeholder updates

  • Drive consistency and transparency in execution, reporting, and decision-making processes

  • Serve as a central coordination point across Wealth and broader Citi stakeholders

Executive Communications & Leadership Support

  • Develop high-quality executive materials, including Quarterly Business Reviews (QBRs), leadership forums, and strategic updates

  • Support “Day at the Firm” and other leadership initiatives to ensure clear, consistent messaging

Strategic Messaging & Engagement

  • Drive “OneCiti” communication efforts, including ESPA-related messaging and internal communications

  • Ensure alignment of ICS messaging with broader firm priorities

  • Support change management and communication across key initiatives

Stakeholder Management

  • Build and maintain strong relationships with senior stakeholders

  • Ensure effective communication, alignment, and coordination across global teams

Qualifications
  • 10+ years of experience in financial services, preferably within a global, matrixed organization

  • Experience in business execution, strategy, COO, or business management roles

  • Strong track record of executing complex, cross-functional initiatives

  • Experience in financial management, planning, and performance tracking

Core Skills
  • Strong project and program management capabilities

  • Excellent communication skills

  • Advanced analytical skills with the ability to generate clear insights and recommendations

  • Strong relationship-building and influencing skills across functions and seniority levels

  • High attention to detail with the ability to maintain a strategic perspective

  • Ability to operate effectively in a fast-paced, high-pressure environment

Education:

  • Bachelor’s/University degree or equivalent experience

Education:

  • Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group: Business Strategy, Management & Administration

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Job Family:Business Management

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Time Type:Full time

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Primary Location:New York New York United States

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Primary Location Full Time Salary Range:$176 720,00 - $265 080,00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:sept 15, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.


Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.


Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • 10+ years of experience in financial services, preferably within a global, matrixed organization
  • Experience in business execution, strategy, COO, or business management roles
  • Track record of executing complex, cross-functional initiatives
  • Experience in financial management, planning, and performance tracking
  • Strong project and program management capabilities
  • Excellent communication skills
  • Advanced analytical skills with the ability to generate clear insights and recommendations
  • Strong relationship-building and influencing skills across functions and seniority levels
  • High attention to detail with the ability to maintain a strategic perspective
  • Ability to operate effectively in a fast-paced, high-pressure environment
  • Bachelor's or university degree, or equivalent experience
  • Master's degree

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

Citi Insights

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HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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